Jolly, Phillip M.; Gordon, Susan E.; Self, Timothy T. - In: International Journal of Contemporary Hospitality Management 34 (2021) 3, pp. 1084-1105
Purpose: The restaurant industry is characterized by long hours, intense job demands and a lack of work-life balance. While a growing body of research has investigated methods for decreasing role conflict-related stress and strain in foodservice and hospitality employees, there is still little...