//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Grandey, Alicia A."
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Emotion
14
Arbeitspsychologie
6
Organizational psychology
6
Arbeitsverhalten
5
Work behaviour
5
Dienstleistungsqualität
4
Service quality
4
USA
4
United States
4
Personality psychology
3
Persönlichkeitspsychologie
3
Social relations
3
Soziale Beziehungen
3
emotional labor
3
Arbeitsleistung
2
Arbeitsplatz
2
Arbeitszufriedenheit
2
Customer satisfaction
2
Customer service
2
Dienstleistungssektor
2
Emotional labor
2
Job performance
2
Job satisfaction
2
Kundenservice
2
Kundenzufriedenheit
2
Organizational behaviour
2
Service industry
2
Taiwan
2
Theorie
2
Theory
2
Verhalten in Organisationen
2
Workplace
2
emotion regulation
2
Arbeitsbedingungen
1
Arbeitsgruppe
1
Arbeitsmobilität
1
Arbeitsuche
1
Artificial intelligence
1
Australia
1
Australien
1
more ...
less ...
Online availability
All
Undetermined
13
Type of publication
All
Article
31
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Aufsatz im Buch
3
Book section
3
Collection of articles of several authors
1
Interview
1
Sammelwerk
1
more ...
less ...
Language
All
English
23
Undetermined
9
German
1
Author
All
Grandey, Alicia
17
Grandey, Alicia A.
16
Diamond, Jennifer A.
3
Diefendorff, James M.
3
Gabriel, Allison S.
3
Pugh, S. Douglas
3
Rupp, Deborah E.
3
Chi, Nai-wen
2
Chi, Nai‐Wen
2
Goldberg, Lori S.
2
Houston, Lawrence
2
Melloy, Robert C.
2
Acosta, Jennifer D.
1
Allen, David G.
1
Allen, Joseph A.
1
Anantharaman, Anuradha
1
Avery, Derek R.
1
Barger, Patricia B.
1
Boemerman, Louis
1
Brice, William N.
1
Brotheridge, Céleste M.
1
Chi, Nai-Wen
1
Cordeiro, Bryanne L.
1
Cropanzano, Russell
1
England, Katelyn E.
1
Farr, James L.
1
Ferris, D. Lance
1
Fisk, Glenda M.
1
Fung, Sy-chi
1
Fung, Sy‐Chi
1
Gabriel, Allison
1
Groth, Markus
1
Gutworth, Melissa B.
1
Howard, Matt C.
1
Jansen, Karen J.
1
King, Eden B.
1
Krauss, Autumn D.
1
Liu, Mengqiao
1
Liu, Songqi
1
Maneotis, Sarina M.
1
more ...
less ...
Published in...
All
Journal of management
4
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
4
Journal of vocational behavior
4
Personnel psychology : a journal of applied research
4
Academy of Management journal : AMJ
2
Human performance
2
Journal of business and psychology
2
Journal of service research : JSR
2
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
1
Harvard-Business-Manager : das Wissen der Besten
1
Micro approaches
1
Organization and management series
1
Organizational Behavior and Human Decision Processes
1
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
1
Research in organizational behavior : an annual series of analytical essays and critical reviews
1
The Cambridge handbook of workplace affect
1
more ...
less ...
Source
All
ECONIS (ZBW)
24
OLC EcoSci
8
RePEc
1
Showing
21
-
30
of
33
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
Positive group affective tone and team creativity : negative group affective tone and team trust as boundary conditions
Tsai, Wei-chi
;
Chi, Nai-wen
;
Grandey, Alicia A.
;
Fung, …
- In:
Journal of organizational behavior : OB ; the internat. …
33
(
2012
)
5
,
pp. 638-656
Persistent link: https://www.econbiz.de/10009571166
Saved in:
22
Positive group affective tone and team creativity: Negative group affective tone and team trust as boundary conditions
Tsai, Wei‐Chi
;
Chi, Nai‐Wen
;
Grandey, Alicia A.
; …
- In:
Journal of organizational behavior : OB ; the internat. …
33
(
2012
)
5
,
pp. 638-657
Persistent link: https://www.econbiz.de/10009976979
Saved in:
23
Why and when do stores with satisfied employees have satisfied customers? : the roles of responsiveness and store busyness
Grandey, Alicia A.
;
Goldberg, Lori S.
;
Pugh, S. Douglas
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 397-409
Persistent link: https://www.econbiz.de/10009491364
Saved in:
24
Why and When do Stores With Satisfied Employees Have Satisfied Customers?: The Roles of Responsiveness and Store Busyness
Grandey, Alicia A.
;
Goldberg, Lori S.
;
Pugh, S. Douglas
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 397-410
Persistent link: https://www.econbiz.de/10009813169
Saved in:
25
Following display rules in good or bad faith? : customer orientation as a moderator of the display rule-emotional labor relationship
Allen, Joseph A.
;
Pugh, S. Douglas
;
Grandey, Alicia A.
; …
- In:
Human performance
23
(
2010
)
2
,
pp. 101-115
Persistent link: https://www.econbiz.de/10003978684
Saved in:
26
Interactions with the public : bridging job design and emotional labor perspectives
Grandey, Alicia A.
;
Diamond, Jennifer A.
- In:
Journal of organizational behavior : OB ; the internat. …
31
(
2010
)
2/3
,
pp. 338-350
Persistent link: https://www.econbiz.de/10009523670
Saved in:
27
Emotions at work : a review and research agenda
Grandey, Alicia A.
-
2008
Persistent link: https://www.econbiz.de/10003786659
Saved in:
28
Work-family supportiveness organizational perceptions: Important for the well-being of male blue-collar hourly workers?
Grandey, Alicia A.
;
Cordeiro, Bryanne L.
;
Michael, Judd H.
- In:
Journal of vocational behavior
71
(
2007
)
3
,
pp. 460-478
Persistent link: https://www.econbiz.de/10007881047
Saved in:
29
Service with a Smile and Encounter Satisfaction: Emotional Contagion and Appraisal Mechanisms
Barger, Patricia B.
;
Grandey, Alicia A.
- In:
Academy of Management journal : AMJ
49
(
2006
)
6
,
pp. 1229-1238
Persistent link: https://www.econbiz.de/10007591562
Saved in:
30
Is "service with a smile" enough? Authenticity of positive displays during service encounters
Grandey, Alicia A.
;
Fisk, Glenda M.
;
Mattila, Anna S.
; …
- In:
Organizational Behavior and Human Decision Processes
96
(
2005
)
1
,
pp. 38-55
Persistent link: https://www.econbiz.de/10005431034
Saved in:
First
Prev
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->