Hepola, Janne; Karjaluoto, Heikki; Hintikka, Anni - In: Journal of Product & Brand Management 26 (2017) 3, pp. 282-293
Purpose This study aims to examine the effect of sensory brand experience and involvement on brand equity directly and indirectly through cognitive, emotional and behavioral consumer brand engagement (CBE). Design/methodology/approach A survey was administered to the customers of a Finnish...