Skinner, Lauren R.; Autry, Chad W.; Lamb, Charles W. - In: The International Journal of Logistics Management 20 (2009) 2, pp. 228-242
Purpose – The purpose of this paper is to describe the development of a scale for measuring interorganizational citizenship behaviors (ICBs). ICBs are types of tactical boundary spanning activities employed by firms in supply chain relationships geared toward improving overall supply chain...