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Search: person:"Reynolds, Kate"
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Consumer behaviour
13
Konsumentenverhalten
11
Beziehungsmarketing
6
Dienstleistungsqualität
6
Relationship marketing
6
Service quality
6
Social Web
4
Social web
4
Customer satisfaction
3
Kundenzufriedenheit
3
Betriebliche Wertschöpfung
2
Cluster analysis
2
Clusteranalyse
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Consumer misbehaviour
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Critical incident technique
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Customer integration
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Emotion
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Kundenintegration
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Services
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service-dominant logic
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Article
36
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21
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research-article
4
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Language
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English
28
Undetermined
9
Author
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Daunt, Kate L.
23
Harris, Lloyd C.
19
Reynolds, Kate L.
8
Greer, Dominique A.
5
Phillips, Joan M.
3
Reynolds, Kate
3
Reynolds, Thomas J.
3
Beynon, Malcolm
2
Cocker, Hayley
2
Hardyman, Wendy
2
Keeffe, Dominique A.
2
Kitchener, Martin
2
Mardon, Rebecca
2
Baeshen, Mashhour H.
1
Beynon, Malcolm J.
1
Boukis, Achilleas
1
Daunt (nee Reynolds), Kate L.
1
Daunt (née Reynolds), Kate L.
1
Dineva, Denitsa
1
Dootson, Paula
1
Elliott, Dominic
1
Fisk, Ray
1
Fisk, Raymond P.
1
Grove, Stephen
1
Grove, Stephen J.
1
Harris, L. C.
1
Koritos, Christos
1
Letheren, Kate
1
Lock, Andrew
1
Morgan, Peter
1
Papastathopoulos, Avraam
1
Reynolds, Kate Louise
1
Rogers, Andrew
1
Russell-Bennett, Rebekah
1
Wirtz, Jochen
1
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The journal of services marketing
7
Journal of marketing management : MM
5
European journal of marketing : EJM
4
Journal of retailing
3
European Journal of Marketing
2
Journal of Services Marketing
2
Public management review
2
European journal of marketing
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
1
Journal of business research : JBR
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of retailing and consumer services
1
Quantitative modelling in marketing and management
1
The marketing book
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
24
OLC EcoSci
6
Other ZBW resources
4
BASE
3
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1
When parasocial relationships turn sour : social media influencers, eroded and exploitative intimacies, and anti-fan communities
Mardon, Rebecca
;
Cocker, Hayley
;
Daunt, Kate L.
- In:
Journal of marketing management : JMM ; journal of the …
39
(
2023
)
11/12
,
pp. 1132-1162
Persistent link: https://www.econbiz.de/10014427129
Saved in:
2
How social media influencers impact consumer collectives : an embeddedness perspective
Mardon, Rebecca
;
Cocker, Hayley
;
Daunt, Kate L.
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
3
,
pp. 617-644
Persistent link: https://www.econbiz.de/10014391416
Saved in:
3
Reframing online brand community management : consumer conflicts, their consequences and moderation
Dineva, Denitsa
;
Daunt, Kate L.
- In:
European journal of marketing
57
(
2023
)
10
,
pp. 2653-2682
Persistent link: https://www.econbiz.de/10014448573
Saved in:
4
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
5
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Boukis, Achilleas
;
Koritos, Christos
;
Daunt, Kate L.
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012151947
Saved in:
6
What matters to me! : user conceptions of value in specialist cancer care
Hardyman, Wendy
;
Kitchener, Martin
;
Daunt, Kate L.
- In:
Public management review
21
(
2019
)
11
,
pp. 1687-1706
Persistent link: https://www.econbiz.de/10012178889
Saved in:
7
Examining the existence of double jeopardy and negative double jeopardy within Twitter
Rogers, Andrew
;
Daunt, Kate L.
;
Morgan, Peter
;
Beynon, …
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1224-1247
Persistent link: https://www.econbiz.de/10011725670
Saved in:
8
Consumer showrooming : value co-destruction
Daunt, Kate L.
;
Harris, Lloyd C.
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011743219
Saved in:
9
Fuzzy clustering : an analysis of service quality in the mobile phone industry
Baeshen, Mashhour H.
;
Beynon, Malcolm
;
Daunt, Kate L.
- In:
Handbook of research on intelligent techniques and …
,
(pp. 40-61)
.
2017
Persistent link: https://www.econbiz.de/10014576407
Saved in:
10
Special issue: the dark side of marketing
Daunt, Kate L.
(
ed.
);
Greer, Dominique A.
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011850335
Saved in:
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