Purpose of the article: The subject of this article is the construction of a model which is able to measure whether an enterprise is creating or destroying value. In the light of our previous research, we are not seeking to create a universal model, instead we want to create a set of special...

This paper presents an analysis of quality, customer satisfaction and business performance in food industry. The main objective of the research is to determine the influence of quality on customer satisfaction and on business performance and competitiveness. In particular, this paper answers the...

The paper highlights the problem of mathematical modelling of the highly complex logistic system consisting of parallel production lines. Each production route is arranged in a series of stands equipped with manufacturing machines. It is assumed that all production lines are identical. Each...

Rapid development of technologies and their penetration into all sectors generates a wide range of streamlining of production and trade processes. Electronic commerce is the area in which information and communication technology (ICT) is an essential and indispensable element. It is based on the...

The subject of the paper is quality analysis in enterprises. The paper studies the link between efficiency and quality, or more precisely quality control in the company. We proceed on the claim that the quality control system has its reflection in the financial performance of the company. The...