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Search: person:"Shum, Cass"
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Arbeitsverhalten
4
Consumer behaviour
4
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4
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Leadership style
4
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4
Customer satisfaction
3
Führungskräfte
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Abusive supervision
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Agreeableness
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Arbeitsleistung
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Arbeitsschutz
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Austauschtheorie
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Betriebliches Bildungsmanagement
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English
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Shum, Cass
21
Gatling, Anthony
5
Bai, Billy
4
Ghosh, Ankita
4
Book, Laura
3
Garlington, Jaimi
3
Chang, Song
2
Gong, Yaping
2
Jiang, Wen
2
Alcorn, Michelle
1
Ausar, Kweisi
1
Belarmino, Amanda
1
Chen, Zhijun
1
Ding, Ye
1
Erdem, Mehmet
1
Han, Wenjia
1
He, Zhaoli
1
Krishen, Anjala S.
1
Lee, Kam-hon
1
Min, Hyounae
1
Raab, Carola
1
Shoemaker, Stowe
1
Sun, Jie
1
Takeuchi, Riki
1
Tu, Min-Hsuan
1
Wong-Padoongpatt, Gloria
1
Yu, Heyao
1
Yun, Dongwon
1
Zhang, Yunxuan (Carrie)
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International journal of hospitality management
10
International journal of contemporary hospitality management
3
International Journal of Contemporary Hospitality Management
1
Journal of Hospitality and Tourism Insights
1
Journal of business ethics : JOBE
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Marketing theory : a student text
1
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
18
Other ZBW resources
2
OLC EcoSci
1
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1
Will you choose a low-rating hotel that offers promotions? : insights from the prospect theory
Han, Wenjia
;
Bai, Billy
;
Raab, Carola
;
Shum, Cass
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 418-432
Persistent link: https://www.econbiz.de/10014513657
Saved in:
2
An attribution account of the effects of leaders' gender and abusive supervision on employee insubordination
Yun, Dongwon
;
Shum, Cass
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3807-3824
Persistent link: https://www.econbiz.de/10014429851
Saved in:
3
"What it do?" : the effects of racial code-switching on industry turnover intention
Garlington, Jaimi
;
Shum, Cass
;
Wong-Padoongpatt, Gloria
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3864-3882
Persistent link: https://www.econbiz.de/10014429857
Saved in:
4
"Best employers" : the impacts of employee reviews and employer awards on job seekers' application intentions
Zhang, Yunxuan (Carrie)
;
Shum, Cass
;
Belarmino, Amanda
- In:
The Cornell hospitality quarterly
64
(
2023
)
3
,
pp. 298-306
Persistent link: https://www.econbiz.de/10014312193
Saved in:
5
How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen
;
Shum, Cass
;
Min, Hyounae
;
Ding, Ye
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
Saved in:
6
P2P accommodation motivators and repurchase intention : a comparison of indirect and total effects before and during the COVID-19 pandemic
Jiang, Wen
;
Shum, Cass
;
Bai, Billy
;
Erdem, Mehmet
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 688-709
Persistent link: https://www.econbiz.de/10013327882
Saved in:
7
Robots can't take my job : antecedents and outcomes of Gen Z employees' service robot risk awareness
Yu, Heyao
;
Shum, Cass
;
Alcorn, Michelle
;
Sun, Jie
;
He, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2971-2988
Persistent link: https://www.econbiz.de/10013412840
Saved in:
8
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
9
Why won't she break rules to promote service? : effects of gender, gender identification, and honesty
Shum, Cass
;
Ghosh, Ankita
;
Garlington, Jaimi
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012300107
Saved in:
10
All people are created equal? : racial discrimination and its impact on hospitality career satisfaction
Shum, Cass
;
Gatling, Anthony
;
Garlington, Jaimi
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293821
Saved in:
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