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Search: person:"Surana, Shilpa Jain"
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Singh, Anup K.
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Surana, Shilpa Jain
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International journal of intelligent enterprise : IJIE
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International journal of management development : IJMD
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ECONIS (ZBW)
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The impact of role stressors and work overload on job burnout
Surana, Shilpa Jain
;
Singh, Anup K.
- In:
International journal of intelligent enterprise : IJIE
2
(
2013/14
)
1
,
pp. 64-83
Persistent link: https://www.econbiz.de/10010252993
Saved in:
2
The effect of job outcomes among call centre customer service representatives in India
Surana, Shilpa Jain
;
Singh, Anup K.
- In:
International journal of intelligent enterprise : IJIE
1
(
2007/12
)
3/4
,
pp. 270-289
Persistent link: https://www.econbiz.de/10009744411
Saved in:
3
The effect of job outcomes among call centre customer service representatives in India
Surana, Shilpa Jain
;
Singh, Anup K.
- In:
International journal of intelligent enterprise : IJIE
1
(
2007/12
)
3/4
,
pp. 270-289
Persistent link: https://www.econbiz.de/10010146735
Saved in:
4
The management of job burnout among call centre customer service agents in India : the role of social support
Surana, Shilpa Jain
;
Singh, Anup K.
;
Saxena, Sharad
- In:
International journal of management development : IJMD
1
(
2011/13
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10010489960
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