To enhance the competitiveness of the traditional handicraft industry, providers should offer service experiences using their products (i.e., servitization) instead of merely selling them. Effective management for servitization in the traditional handicraft industry must consider the differences...

A firm or an industry can make use of other forms of communication and promotion besides advertising. The most important objective for these complementary promotional activity is to identify and approach prospective customers with a promotional message as precisely as possible. So we can say...

We study the Allocation Problem for the Platform of Platforms (abbreviated as AP3) in a two-sided service market, where a third-party integrator tries to allocate customers to workers separately controlled by a set of online platforms in a manner that satisfies all stakeholders. AP3 is a natural...

This report summarises data from the 2017 Disability Markets Survey. This survey is the fifth in a longitudinal series of studies undertaken by National Disability Services (NDS) to monitor change in the supply of disability services, business conditions and the operations of disability services...