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Search: subject:"Relationship investment"
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Relationship marketing
30
Beziehungsmarketing
29
Consumer behaviour
21
Konsumentenverhalten
21
Lieferantenmanagement
19
Supplier relationship management
19
Relationship investment
11
Customer satisfaction
10
Kundenzufriedenheit
10
relationship investment
10
Perceived relationship investment
9
Dienstleistungsqualität
7
Service quality
7
Brand management
4
Complaint propensity
4
Confidence
4
Consumer innovativeness
4
Markenführung
4
Relationship strength
4
Vertrauen
4
relationship marketing
4
relationship quality
4
China
3
Relationship quality
3
Social Web
3
Social web
3
perceived relationship investment
3
Airline
2
Airlines
2
Brand
2
Brand image
2
Brand loyalty
2
Customer relationship investment
2
Customer relationships
2
Customer value
2
Dienstleistungssektor
2
Einzelhandel
2
Fluggesellschaft
2
Guanxi
2
Innovation
2
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Undetermined
29
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Article
37
Book / Working Paper
1
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33
Aufsatz in Zeitschrift
33
research-article
2
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English
35
Undetermined
3
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Bu, Huimei
4
Shi, Guicheng
4
Liu, Matthew Tingchi
3
Bilgihan, Anil
2
Johnson, Debra
2
Menidjel, Choukri
2
Natarajan, Thamaraiselvan
2
Nor Asiah Omar
2
Ping, Yuan
2
Raghavan, Deepak Ramanan Veera
2
Reast, Jon
2
Shaalan, Ahmed S.
2
Tourky, Marwa E.
2
Wang, Stephen W.
2
Wang, Yonggui
2
Zhou, Xinhua
2
Zuraidah Zainol
2
Balaji, M. S.
1
Benhabib, Abderrezzak
1
Brick, Danielle J.
1
Camarero Izquierdo, Carmen
1
Cambra Fierro, Jesús J.
1
Cambra-Fierro, Jesús
1
Centeno, Edgar
1
Chen, Cuiping
1
Chen, Guofu
1
Chen, Hsin-i
1
Chen, I. Fei
1
Chen, Lily Shui-lien
1
Clement, Michel
1
Doorn, Jenny van
1
Doyle, James D.
1
Enkhtaivan, Ochirt
1
Fitzsimons, Gavan J.
1
Fu, Tianyu
1
Giovanis, Apostolos N.
1
Guo, Bing
1
Guo, Lin
1
Horbel, Chris
1
Huang, Stephen Chi-Tsun
1
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HAL
1
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Service business
4
Journal of retailing and consumer services
3
Journal of business research : JBR
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of strategic marketing
2
Asia-Pacific journal of business administration
1
Economics of governance
1
International journal of business and economics
1
International journal of contemporary hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
International journal of sport management and marketing : IJSMM
1
Journal of Air Transport Management
1
Journal of Business Research
1
Journal of Services Marketing
1
Journal of air transport management
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of customer behaviour
1
Journal of hospitality marketing & management
1
Journal of service research
1
Journal of service research : JSR
1
Nankai Business Review International
1
Nankai business review international
1
Post-Print / HAL
1
The TQM journal : the international review of organizational improvement
1
The international review of retail, distribution and consumer research
1
The journal of business & industrial marketing
1
The journal of services marketing
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
33
RePEc
3
Other ZBW resources
2
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1
Improving blood donor retention and donor relationships with past donation use appeals
Shehu, Edlira
;
Veseli, Besarta
;
Clement, Michel
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 346-363
Persistent link: https://www.econbiz.de/10014580509
Saved in:
2
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
3
How integrated store-service quality promotes omnichannel shoppers' word-of-mouth behaviors : the moderating role of perceived
relationship
investment
and the shopper's perceived v...
Natarajan, Thamaraiselvan
;
Raghavan, Deepak Ramanan Veera
- In:
The TQM journal : the international review of …
36
(
2024
)
4
,
pp. 1113-1144
Persistent link: https://www.econbiz.de/10014547961
Saved in:
4
Towards profitable customized solutions in small firms : a matter of relationships, modularity and expertise
Rodríguez-Escudero, Ana Isabel
;
Camarero Izquierdo, Carmen
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 137-154
Persistent link: https://www.econbiz.de/10013539052
Saved in:
5
Examining tour guide humor as a driver of tourists' positive word of mouth : a comprehensive mediation model
Fu, Tianyu
;
Li, Shuhao
;
Xu, Jie
;
Liu, Min
;
Chen, Guofu
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1824-1843
Persistent link: https://www.econbiz.de/10014280896
Saved in:
6
How perceptions of
relationship
investment
influence customer loyalty : the mediating role of perceived value and the moderating role of relationship proneness
Menidjel, Choukri
;
Bilgihan, Anil
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 296-319
Persistent link: https://www.econbiz.de/10014303204
Saved in:
7
Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived
relationship
i...
Natarajan, Thamaraiselvan
;
Raghavan, Deepak Ramanan Veera
- In:
International journal of quality and service sciences
15
(
2023
)
3/4
,
pp. 273-290
Persistent link: https://www.econbiz.de/10014432485
Saved in:
8
Secret consumer behaviors in close relationships
Brick, Danielle J.
;
Wight, Kelley Gullo
;
Fitzsimons, …
- In:
Journal of consumer psychology : JCP ; the official …
33
(
2023
)
2
,
pp. 403-411
Persistent link: https://www.econbiz.de/10014289853
Saved in:
9
The invigorating influence of relationship marketing on purchase intention in fine arts sector
Moslehpour, Massoud
;
Song, Chanho
;
Tung Tran Anh
;
Wong, …
- In:
Asia-Pacific journal of business administration
14
(
2022
)
4
,
pp. 573-591
Persistent link: https://www.econbiz.de/10013537183
Saved in:
10
A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
Mostert, Pierre
;
Theron, Eksteen
;
Kruger, Jack
- In:
International journal of services, economics and management
12
(
2021
)
4
,
pp. 317-337
Persistent link: https://www.econbiz.de/10012800833
Saved in:
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