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Search: subject:"Relationship velocity"
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Relationship velocity
4
Customer satisfaction
2
Customer-company identification
2
Longitudinal analysis
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1
Beziehungsmarketing
1
CSV
1
Communication
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Communication style
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Entitlement behavior
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Feelings of gratitude
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Kommunikation
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Opportunistic behavior
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RCB
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Relationship marketing
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Social web
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research-article
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Cheng, Zhao-Hong
2
Huang, Min-Hsin
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Kao, Ping-Jen
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Kim, JaeWook
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Pai, Peiyu
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of Service Management
1
Journal of business research : JBR
1
Journal of service management
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ECONIS (ZBW)
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Looking at both sides of relationship dynamics in virtual communities : a social exchange theoretical lens
Kao, Ping-Jen
;
Pai, Peiyu
;
Tsai, Hsien-Tung
- In:
Information & management : the internat. journal of …
57
(
2020
)
4
,
pp. 1-12
Persistent link: https://www.econbiz.de/10012300860
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2
Creating and sharing a bigger value : a dual process model of inter-firm CSV relative to firm performance
Yoo, Hyeonmi
;
Kim, JaeWook
- In:
Journal of business research : JBR
99
(
2019
),
pp. 542-550
Persistent link: https://www.econbiz.de/10012023721
Saved in:
3
A longitudinal comparison of customer satisfaction and customer-company identification in a service context
Huang, Min-Hsin
;
Cheng, Zhao-Hong
- In:
Journal of service management
27
(
2016
)
5
,
pp. 730-750
Persistent link: https://www.econbiz.de/10011553126
Saved in:
4
A longitudinal comparison of customer satisfaction and customer-company identification in a service context
Huang, Min-Hsin
;
Cheng, Zhao-Hong
- In:
Journal of Service Management
27
(
2016
)
5
,
pp. 730-750
service firm, the stronger the effects of
relationship
velocity
on customer loyalty. Practical implications The results …
Persistent link: https://www.econbiz.de/10014894603
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