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Search: subject:"SST"
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SST
23
Selbstbedienung
22
Self-service
22
Consumer behaviour
21
Konsumentenverhalten
21
Dienstleistungsqualität
15
Service quality
15
Customer satisfaction
11
Kundenzufriedenheit
11
El Niños Southern Oscillations (ENSO)
8
Self-service technology (SST)
7
Southern Oscillation Index (SOI)
7
Global Economy
6
Greenhouse Gas Emissions
6
Innovation adoption
6
Innovationsakzeptanz
6
Sea Surface Temperature (SST)
6
Technischer Fortschritt
6
Technological change
6
Volatility
6
Beschwerdemanagement
5
Complaint management
5
Einzelhandel
5
Retail trade
5
self-service technology
5
Electronic Banking
4
Electronic banking
4
Sea surface temperature (SST)
4
Self-service technology
4
Theorie
4
Theory
4
self-service technology (SST)
4
Air transport
3
Airline
3
Fluggesellschaft
3
Luftverkehr
3
Retailing
3
customer satisfaction
3
sea surface temperature (SST)
3
service quality
3
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Undetermined
38
Free
22
Type of publication
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Article
56
Book / Working Paper
10
Other
1
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Article in journal
34
Aufsatz in Zeitschrift
34
Article
3
Working Paper
2
Arbeitspapier
1
Aufsatz im Buch
1
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1
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1
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1
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1
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1
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English
41
Undetermined
26
Author
All
McAleer, Michael
8
Chen, Chi-Chung
6
Chu, Lan-Fen
5
Benayad, Zouaoui
2
Chen, Chen, C-C.
2
Chiu, Yen-Ting Helena
2
Dung Minh Nguyen
2
Fan, Alei
2
Filali, Abdelkader
2
Laouedj, Samir
2
Lee, Boyoun
2
Mattila, Anna S.
2
Reuß, Andreas
2
Ruß, Jochen
2
Targino, Rodrigo S.
2
Wieland, Jochen
2
Wu, Luorong
2
Wüthrich, Mario V.
2
Al-Rashidi, Thamer
1
AlKheder, Sharaf
1
Alalwan, Ali Abdallah
1
Ali, M.
1
Amos, Carl
1
Archana Singh
1
Arslan, Seda
1
Arul, S. Thanigai
1
Ayadi, Mohamed
1
Ayyagari, Madhavi
1
Baabdullah, Abdullah Mohammed
1
Beatson, Amanda T.
1
Benoît-Moreau, Florence
1
Biedenbach, Galina
1
Biedenbach, Thomas
1
Bongirwar, Vishal
1
Bonnemaizon, Audrey
1
Boybeyi, Zafer
1
Bueno, A. Valente
1
Cadenat, Sandrine
1
Cao, Zhongpeng
1
Carneiro, F.O. Moura
1
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Faculteit der Economische Wetenschappen, Erasmus Universiteit Rotterdam
2
Department of Economics and Finance, College of Business and Economics
1
Department of Economics, Dalhousie University
1
Facultad de Ciencias Económicas y Empresariales, Universidad Complutense de Madrid
1
Institute of Economic Research, Kyoto University
1
Tinbergen Instituut
1
Université Paris-Dauphine (Paris IX)
1
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Natural Hazards
7
The journal of services marketing
3
Econometric Institute Research Papers
2
Energy
2
International journal of services, economics and management
2
Journal of hospitality marketing & management
2
Journal of retailing and consumer services
2
Risks
2
Risks : open access journal
2
Department of Economics at Dalhousie University working papers archive
1
Discussion paper / Tinbergen Institute
1
Documentos de Trabajo del ICAE
1
Economics Papers from University Paris Dauphine
1
Electronic commerce research
1
Energy Reports
1
Energy reports
1
Information systems management
1
Innovating for trust
1
International Journal of E-Adoption (IJEA)
1
International journal of business and systems research : IJBSR
1
International journal of contemporary hospitality management
1
International journal of financial research
1
International journal of financial services management : IJFSM
1
International journal of hospitality management
1
International journal of management concepts and philosophy : IJMCP
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
International journal of services and operations management
1
Journal of Agricultural and Applied Economics
1
Journal of Reviews on Global Economics
1
Journal of air transport management
1
Journal of engineering and technology management : JET-M
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
KIER Working Papers
1
Manufacturing & Service Operations Management
1
Mathematics and Computers in Simulation (MATCOM)
1
New technology, work and employment
1
Portuguese economic journal
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Revista de Ciencias Económicas
1
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Source
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ECONIS (ZBW)
36
RePEc
24
EconStor
4
BASE
2
Other ZBW resources
1
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date (oldest first)
1
Organizational resilience and internal branding : investigating the effects triggered by self-service technology
Biedenbach, Galina
;
Biedenbach, Thomas
;
Hultén, Peter
; …
- In:
The journal of brand management : an international journal
29
(
2022
)
4
,
pp. 420-433
Persistent link: https://www.econbiz.de/10013270451
Saved in:
2
Customers' technology know-how and error-correction capability in using self-service technologies
Galdolage, B. S.
- In:
Vidyodaya journal of management : VJM
8
(
2022
)
1
,
pp. 143-168
Persistent link: https://www.econbiz.de/10014233595
Saved in:
3
An empirical analysis of self-service technologies : mediating role ofcustomer powerlessness
Cao, Zhongpeng
;
Xiao, Qian
;
Zhuang, Weiling
;
Wang, Lina
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 129-142
Persistent link: https://www.econbiz.de/10013407410
Saved in:
4
Viewpoint: internet revolution lessons applied to post-pandemic service delivery (a North American perspective)
Meuter, Matthew L.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 476-481
Persistent link: https://www.econbiz.de/10013407542
Saved in:
5
Self-recovery after self-service technology failures : do motivations and self-efficacy matter?
Chiu, Yen-Ting Helena
;
Dung Minh Nguyen
;
Hofer, Katharina
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1195-1212
Persistent link: https://www.econbiz.de/10014484077
Saved in:
6
Numerical investigation on the cooling of electronics components with synthetic multi-jets and non-sinusoidal bi-periodic forcing functions
Benayad, Zouaoui
;
Laouedj, Samir
;
Filali, Abdelkader
- In:
Energy Reports
6
(
2020
)
3
,
pp. 1-9
unsteady flow and heat transfer for the two-dimensional synthetic jet are solved using ANSYS fluent code and k-w (
SST
) model is …
Persistent link: https://www.econbiz.de/10012652335
Saved in:
7
Numerical investigation on the cooling of electronics components with synthetic multi-jets and non-sinusoidal bi-periodic forcing functions
Benayad, Zouaoui
;
Laouedj, Samir
;
Filali, Abdelkader
- In:
Energy reports
6
(
2020
)
3
,
pp. 1-9
unsteady flow and heat transfer for the two-dimensional synthetic jet are solved using ANSYS fluent code and k-w (
SST
) model is …
Persistent link: https://www.econbiz.de/10012182756
Saved in:
8
Causal attributions and overall blame of self-service technology (
SST
) failure : different from service failures by employee and policy
Lee, Boyoun
;
Cranage, David A.
- In:
Journal of hospitality marketing & management
27
(
2018
)
1
,
pp. 61-84
Persistent link: https://www.econbiz.de/10011848322
Saved in:
9
Self-service technologies (SSTs) in airline services : multimediating effects of flow experience and
SST
evaluation
Moon, Hye Young
;
Lee, Boyoun
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2176-2198
Persistent link: https://www.econbiz.de/10013412579
Saved in:
10
Service failure and self-recovery in tech-based services : self-determination theory perspective
Chiu, Yen-Ting Helena
;
Dung Minh Nguyen
- In:
The service industries journal
42
(
2022
)
13/14
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10013362177
Saved in:
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