Nguyen Hoang Viet; Tuan Duong Vu; Saleem, Muhammad Abid; … - In: Journal of Trade Science 12 (2024) 1, pp. 37-59
Purpose - Improving service quality, student satisfaction and student loyalty is important to higher education institutions' sustainable growth. The objectives of this study are a twofold: first, the study seeks to determine the dimensions of higher education service quality with a specific...