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Search: subject:"service"
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Subject
All
Service quality
21,629
Dienstleistungsqualität
20,725
Finanzdienstleistung
12,160
Dienstleistungssektor
12,095
Financial services
11,755
Service industry
11,407
Deutschland
11,083
Germany
10,152
Theorie
10,112
Theory
10,086
Debt management
9,162
Schuldenmanagement
9,058
USA
8,256
United States
7,879
Customer satisfaction
7,567
Kundenzufriedenheit
7,083
Consumer behaviour
6,803
Konsumentenverhalten
6,618
Relationship marketing
6,367
Beziehungsmarketing
6,288
Welt
5,560
World
5,547
Dienstleistung
5,523
Logistikdienstleister
5,498
Logistics provider
5,494
Dienstleistungshandel
5,261
Trade in services
5,260
Öffentliche Dienstleistung
4,987
EU countries
4,979
EU-Staaten
4,979
Public services
4,860
Öffentlicher Dienst
4,344
Außenpolitik
4,318
Foreign policy
4,315
Services
3,877
Innovation
3,850
Unternehmensdienstleistung
3,602
Business services
3,599
Supply chain
3,587
Lieferkette
3,560
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Online availability
All
Free
34,125
Undetermined
33,206
Type of publication
All
Article
74,310
Book / Working Paper
58,984
Journal
1,420
Other
114
Database
4
Type of publication (narrower categories)
All
Article in journal
51,901
Aufsatz in Zeitschrift
51,901
Graue Literatur
18,116
Non-commercial literature
18,116
Aufsatz im Buch
13,130
Book section
13,130
Working Paper
11,223
Arbeitspapier
10,723
Hochschulschrift
4,502
Collection of articles of several authors
3,988
Sammelwerk
3,988
Thesis
3,485
research-article
3,129
Amtsdruckschrift
2,168
Government document
2,168
Aufsatzsammlung
2,079
Case study
1,781
Fallstudie
1,781
Konferenzschrift
1,637
Conference proceedings
1,005
Bibliografie enthalten
840
Bibliography included
840
Conference paper
776
Konferenzbeitrag
776
Statistik
775
Statistics
599
Dissertation u.a. Prüfungsschriften
595
Article
548
No longer published / No longer aquired
468
Lehrbuch
400
case-report
359
Textbook
327
Collection of articles written by one author
326
Sammlung
326
Forschungsbericht
296
Advisory report
263
Gutachten
263
conceptual-paper
243
review-article
242
Handbook
235
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Language
All
English
101,664
German
20,023
Undetermined
8,248
French
1,684
Spanish
868
Russian
611
Italian
492
Polish
412
Hungarian
234
Portuguese
205
Swedish
189
Dutch
165
Danish
118
Finnish
89
Norwegian
75
Czech
59
Lithuanian
51
Croatian
50
Romanian
46
Ukrainian
43
Slovak
38
Malay (macrolanguage)
25
Bulgarian
23
Chinese
17
Arabic
16
Serbian
16
Slovenian
14
Modern Greek (1453-)
9
Indonesian
9
Thai
9
Turkish
9
Afrikaans
8
Japanese
8
Multiple languages
8
Korean
6
Bosnian
4
Vietnamese
4
Azerbaijani
3
Estonian
3
Latvian
3
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Author
All
Mattoo, Aaditya
216
Bruhn, Manfred
199
Corsten, Hans
125
Hoekman, Bernard M.
114
Edvardsson, Bo
106
Eichengreen, Barry
78
Krcmar, Helmut
76
Siciliani, Luigi
76
Gebauer, Heiko
74
Vargo, Stephen L.
74
Gössinger, Ralf
72
Stauss, Bernd
72
Crew, Michael A.
70
Francois, Joseph F.
70
Kaiser, Ulrich
70
Grönroos, Christian
64
Kowalkowski, Christian
64
Gallouj, Fai͏̈z
63
Hadwich, Karsten
63
Mattila, Anna S.
63
Wirtz, Jochen
63
Witell, Lars
63
Kleindorfer, Paul R.
61
Asongu, Simplice
59
Jahn, Elke J.
57
Gustafsson, Anders
55
Propper, Carol
55
Lechner, Michael
54
Rubalcaba-Bermejo, Luis
51
Sauvé, Pierre
51
Jaag, Christian
50
Meffert, Heribert
50
Straume, Odd Rune
50
Claessens, Stijn
49
Lusch, Robert F.
49
Tarr, David G.
49
Thomas, Oliver
49
Borchert, Ingo
48
Han, Heesup
48
McColl-Kennedy, Janet R.
48
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Institution
All
International Monetary Fund
2,472
International Monetary Fund (IMF)
2,466
National Bureau of Economic Research
697
Internationaler Währungsfonds
634
OECD
454
World Bank
245
Springer Fachmedien Wiesbaden
217
International Monetary Fund / African Dept
200
Europäische Kommission
182
International Monetary Fund / European Dept
173
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
157
IGI Global
147
World Bank Group
128
International Monetary Fund / Western Hemisphere Dept
126
International Labour Organization (ILO), United Nations
124
International Monetary Fund / Asia and Pacific Dept
103
HAL
99
Inter-American Development Bank
96
International Monetary Fund / Middle East and Central Asia Dept
84
Europäische Kommission / Statistisches Amt
83
Organisation for Economic Co-operation and Development
74
Economics Research, World Bank Group
73
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
66
Weltbank
64
Edward Elgar Publishing
62
Mathematica Policy Research
62
UNCTAD
55
Nomos Verlagsgesellschaft
51
Université Paris-Dauphine (Paris IX)
49
Verlag Dr. Kovač
46
Internationales Arbeitsamt
44
eSocialSciences
42
World Trade Organization
41
Asian Development Bank
38
Technology Management, Economics and Policy Program (TEMEP), Seoul National University
38
European Foundation for the Improvement of Living and Working Conditions
37
Springer-Verlag GmbH
37
Österreichisches Institut für Wirtschaftsforschung
37
USA / General Accounting Office
34
Institute for the Study of Labor (IZA)
32
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Published in...
All
IMF Staff Country Reports
2,563
IMF country report
1,243
SpringerLink / Bücher
742
The service industries journal
742
NBER working paper series
691
Working paper / National Bureau of Economic Research, Inc.
630
Journal of business research : JBR
605
NBER Working Paper
554
International journal of hospitality management
553
Discussion paper series / IZA
515
IMF staff country report
507
Journal of Services Marketing
498
Journal of retailing and consumer services
477
European journal of operational research : EJOR
463
International journal of production economics
417
The journal of services marketing
417
International journal of production research
392
IMF Working Papers
340
Transportation research / E : an international journal
326
Discussion paper / Centre for Economic Policy Research
322
Industrial marketing management : the international journal for industrial and high-tech firms
309
Working paper
305
Policy research working paper : WPS
297
IMF working papers
278
Journal of service management
264
CESifo working papers
261
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
260
World Bank E-Library Archive
259
Public management review
258
IZA Discussion Paper
250
Springer eBook Collection
249
International journal of contemporary hospitality management
238
Service business
232
Journal of service research : JSR
217
Management science : journal of the Institute for Operations Research and the Management Sciences
216
Telecommunications policy : the international journal of digital economy, data sciences and new media
214
Services marketing quarterly
212
International Journal of Contemporary Hospitality Management
198
Journal of air transport management
198
Europäische Hochschulschriften / 5
197
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Source
All
ECONIS (ZBW)
116,315
RePEc
8,079
Other ZBW resources
4,640
USB Cologne (EcoSocSci)
3,748
EconStor
1,212
BASE
648
ArchiDok
104
USB Cologne (business full texts)
85
OLC EcoSci
1
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Showing
61
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70
of
134,832
Sort
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date (newest first)
date (oldest first)
61
Iterative uncertainty reduction in multi-actor smart
service
innovation
Poeppelbuss, Jens
;
Ebel, Martin
;
Anke, Jürgen
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
2
,
pp. 599-627
Persistent link: https://www.econbiz.de/10013399579
Saved in:
62
Toward digital
service
-sales ambidexterity in industrial firms : a microfoundations perspective
Classen, Moritz
-
2022
Persistent link: https://www.econbiz.de/10013348897
Saved in:
63
Design for experience : a public
service
design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
Saved in:
64
Achieving
service
recovery through
service
innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
65
Call it robot : anthropomorphic framing and failure of self-
service
technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
66
Exploring servitization and digital transformation of manufacturing enterprises : evidence from an industrial internet platform in China
Liu, Yi
;
Zhang, Zuopeng
;
Jasimuddin, Sajjad M.
;
Babai, …
- In:
International journal of production research
62
(
2024
)
8
,
pp. 2812-2831
Persistent link: https://www.econbiz.de/10014546494
Saved in:
67
Dualities of digital services : everyday digital services as positive and negative contributors to customer well-being
Kemppainen, Tiina
;
Paananen, Tiina Elina
- In:
Journal of service theory and practice
34
(
2024
)
3
,
pp. 464-490
Persistent link: https://www.econbiz.de/10015055422
Saved in:
68
The nexus between customer
service
platforms (SMS) and customer satisfaction in the retail clothing stores
Chiguvi, Douglas
-
2023
Persistent link: https://www.econbiz.de/10014281623
Saved in:
69
Customer comfort during
service
robot interactions
Becker, Marc
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Service business
17
(
2023
)
1
,
pp. 137-165
Persistent link: https://www.econbiz.de/10014282882
Saved in:
70
Offline to online : The impacts of offline visit experience on online behaviors and
service
in an Internet hospital
Ye, Qing
;
Wu, Hong
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014283311
Saved in:
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