Search Results - subject:"service relationship"

La gestion des comportements déviants dans les services intensifs en connaissances : contrat de travail ou contrat de vente?

Djellal, Faridah - In: European review of service economics and management (2023) 1, pp. 97-117

Persistent link: https://www.econbiz.de/10014426799

What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions

Korai, Bernard; Ouellet, Claudine; Cloutier, Jacinthe - In: Services marketing quarterly 43 (2022) 2, pp. 183-205

Persistent link: https://www.econbiz.de/10013178032

Exploring a constrained non-market service relationship : the case of users of food aid organizations

Jounaid, Anis - In: European review of service economics and management (2022) 2/14, pp. 99-128

Persistent link: https://www.econbiz.de/10014247895

Growing the service brand

Huang, Ming-Hui; Dev, Chekitan S. - In: International journal of research in marketing : IJRM ; … 37 (2020) 2, pp. 281-300

Persistent link: https://www.econbiz.de/10012288666

Growing the service brand

Huang, Ming-Hui; Dev, Chekitan S. - In: International journal of research in marketing : IJRM ; … 37 (2020) 2, pp. 281-300

Persistent link: https://www.econbiz.de/10012288668

Uncertainty in cloud service relationships : uncovering the differential effect of three social influence processes on potential and current users

Trenz, Manuel; Huntgeburth, Jan; Veit, Daniel J. - In: Information & management : the internat. journal of … 55 (2018) 8, pp. 971-983

Persistent link: https://www.econbiz.de/10011947002

Triadic relationships in the context of services for animal companions

Rötzmeier-Keuper, Julia; Hendricks, Jennifer; … - In: Journal of business research : JBR 85 (2018), pp. 295-303

Persistent link: https://www.econbiz.de/10011815549

Making sense of service dynamics : the honeybee metaphor

Brozovic, Danilo; Ravald, Annika; Nordin, Fredrik - In: The journal of services marketing 29 (2015) 6/7, pp. 634-644

Persistent link: https://www.econbiz.de/10011418379

Making sense of service dynamics: the honeybee metaphor

Brozovic, Danilo; Ravald, Annika; Nordin, Fredrik - In: Journal of Services Marketing 29 (2015) 6/7, pp. 634-644

of service systems surrounding a service relationship. Design/methodology/approach – Based on qualitative case research … between different aspects of honeybees and service systems surrounding a service relationship, focusing on the dynamic nature … honeybee colony metaphor describes the dynamics surrounding a service relationship at a comprehensive level. Further research …

Persistent link: https://www.econbiz.de/10014905838

Dematerialization in the AV Industry, from Boxes to Attention. A case study of a newcomer, Tivo

BOULLIER, Dominique; HUET, Frédéric - In: Communications & Strategies 1 (2008) 71, pp. 37-56

The audiovisual industry's evolution towards the digital era has enabled new actors to enter the market. Tivo Inc has positioned itself as a new comer on the home electronics market by offering both equipment - digital video recorders - and recording services. Although this offer is innovative...

Persistent link: https://www.econbiz.de/10008511708