Search Results - subject:"usage level"

Mobile phone banking usage behaviour : an Australian perspective

Talukder, Majharul; Quazi, Ali; Sathye, Milind - In: Australasian accounting business and finance journal : AABF 8 (2014) 4, pp. 83-104

Persistent link: https://www.econbiz.de/10010520439

Webographics and perceived service quality : an Indian e-retail context

Kalia, Prateek - In: International journal of services, economics and management 8 (2017) 3, pp. 152-168

Persistent link: https://www.econbiz.de/10011892309

The effect of loyalty program expiration policy on consumer behavior

Breugelmans, Els; Liu-Thompkins, Yuping - In: Marketing letters : a journal of research in marketing 28 (2017) 4, pp. 537-550

Persistent link: https://www.econbiz.de/10011780859

Does usage level of online services matter to customers' bank loyalty?

Levy, Shalom - In: The journal of services marketing 28 (2014) 4, pp. 292-299

Persistent link: https://www.econbiz.de/10010411935

Does usage level of online services matter to customers’ bank loyalty?

Levy, Shalom - In: Journal of Services Marketing 28 (2014) 4, pp. 292-299

relationship between the relative usage level of online banking services and bank loyalty. However, a positive relationship was … customers’ usage level of online services. …

Persistent link: https://www.econbiz.de/10014906374

How value and trust influence loyalty in wireless telecommunications industry

Karjaluoto, Heikki; Jayawardhena, Chanaka; Leppäniemi, … - In: Telecommunications Policy 36 (2012) 8, pp. 636-649

and usage level actually affect value, trust and loyalty is inconclusive. The current research is set in the … telecommunications industry, increasing relationship age and usage level strengthen neither value and loyalty nor the links between trust …

Persistent link: https://www.econbiz.de/10011056942