. When shopping online, consumers are less price-sensitive, while displaying stronger brand and size loyalty. In addition …, results show that product category characteristics play a role in these differences. The price effect differences are greater … in sensory and food categories, whereas the differences in brand loyalty effects are stronger in sensory and …

In the 1990's all the largest grocery retailers have introduced loyalty cards with the specific goal of acquiring … consumer knowledge. The use of loyalty cards as a knowledge tool has become so critical that retailers offer customers rewards … card ownership and use tangible evidence of consumer loyalty? The paper offers a framework for testing the feasibility of …

This paper identifies patterns of cross-sectional and temporal price dispersion-in the Spanish online grocery retail …. Our results show that price dispersion is still present (albeit to a lesser extent) even after controlling for chain … using price data while accounting for vertical product differentiation. The analysis suggests that the extent of search is …

led the merging parties to reposition their assortment and increase average category prices. While the low-variety and low-price … target's stores reduced the depth of their assortment when in direct competition with the acquirer's stores, the latter … offerings in order to avoid cannibalization and lessen local competition. Further, we show that other dimensions of …