Narrow search
Showing 1 - 10 of 13,793
Cover Image
Essays on customer satisfaction, pricing strategies, and sustainable purchasing behavior in the insurance industry
Jahnert, Jonas Raphael - 2023
Persistent link: https://www.econbiz.de/10014286128
Cover Image
Service trust, loyalty, and satisfaction : do clients prefer insurance firms or agencies?, evidence from Turkey
Acikdilli, Gaye; Soylu, Abdullah Bugra - In: Copernican Journal of Finance & Accounting : CJF&A 12 (2023) 2, pp. 9-26
Persistent link: https://www.econbiz.de/10014525463
Cover Image
Case study of the insured persons satisfaction with the assistance centre
Janeš, Aleksander; Frančeškin, Martina - In: Management 15 (2020) 2, pp. 121-136
Persistent link: https://www.econbiz.de/10012642625
Cover Image
Examining the influence of service reliability on customer satisfaction in the insurance industry in Kenya
Chege, Catherine Njoki - 2021
Persistent link: https://www.econbiz.de/10012594001
Cover Image
Influence of service assurance on customer satisfaction across Kenyan insurance companies : a multi-level data analysis approach
Chege, Catherine Njoki - 2022
Persistent link: https://www.econbiz.de/10013445487
Cover Image
Environmental factors and strategic marketing planning in Nigerian insurance industry
Aremu, Mukaila Ayanda; Gbadeyan, Rotimi Ayodele; Aremu, … - In: DBA Africa management review 6 (2016) 1, pp. 17-30
Persistent link: https://www.econbiz.de/10012250849
Cover Image
Examining the overarching factors of clients' loyalty based on the mobile insurance typology
Ampaw, Enock Mintah; Chai, Junwu; Frempong, Joseph - In: South African journal of business management 50 (2019) 1, pp. 1-14
' satisfaction, Service Quality (SERQUAL) and institutional-based trust in shaping clients' loyalty (CL) towards mobile insurance (M-insurance …-based trust, satisfaction and corporate identity, corroboratively, impact positively on CL within the M-insurance ecosystem …Background: The mobile insurance industry plays a crucial role in the insurance ecosystem of developing countries, yet …
Persistent link: https://www.econbiz.de/10012157801
Cover Image
Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya
Chege, Catherine Njoki; Wanjau, Kenneth; Nkirina, Severina - 2019
Persistent link: https://www.econbiz.de/10012147234
Cover Image
Der Beitrag der Prospect Theory zur Beschreibung und Erklärung von Servicequalitätsurteilen und Kundenzufriedenheit im Kontext von Versicherungsentscheidungen
Gusenbauer, Birgit - 2012
Das Thema Kundenzufriedenheit nimmt bei Unternehmen eine immer wichtigere Rolle ein. Die Autorin konzentriert sich auf … die Versicherungsbranche und misst den Einfluss der Dienstleistungsqualität auf die Kundenzufriedenheit. Zur Messung von … Merkmalsebene wesentlich effizienter zur Kundenzufriedenheit führt. …
Persistent link: https://www.econbiz.de/10011932700