Service reliability is one of the tools to reap the competitive benefit in the banking industry. Gender preference may not be the important factors as far as designing of banking services and their delivery are concern. The present study focus on analyzing the service reliability of the private...

This paper explores the possibility of re-modeling the prevalent system in the Higher Educational Institutions (HEI). The study builds up a case on importance of skill development not just at the technical and vocational education as has been originally envisaged by the National Skills...

We identify the consumption values influencing repurchase intention and trust on over-the-top (OTT) platforms. We use the theory of consumption values (TCV) and trust and repurchase intention to build a parsimonious model. We perform structural equation modeling and mediation and moderation...