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Nurturing tourists' ethical food consumption : testing the persuasive strengths of alternative messages in a natural hotel setting
Cozzio, Claudia; Volgger, Michael; Taplin, Ross; … - In: Journal of business research : JBR 117 (2020), pp. 268-279
Persistent link: https://www.econbiz.de/10012286022
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The complexity of decision-making processes and IoT adoption in accommodation SMEs
Pappas, Nikolaos; Caputo, Andrea; Pellegrini, … - In: Journal of business research : JBR 131 (2021), pp. 573-583
Persistent link: https://www.econbiz.de/10012545090
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The Caribbean Medical Center case : marketing decision-making for hospitals facing customer attrition
Exprúa, José; Rodríguez Barberena, Lucienne - In: Journal of business research : JBR 69 (2016) 9, pp. 3878-3885
Persistent link: https://www.econbiz.de/10011515293
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Price-personalization : customer typology based on hospitality business
Tomczyk, Arkadiusz T.; Buhalis, Dimitrios; Fan, Daisy X. F. - In: Journal of business research : JBR 147 (2022), pp. 462-476
Persistent link: https://www.econbiz.de/10013271525
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Operational flexibility-entrepreneurial orientation relationship : effects and consequences
Chahal, Hardeep; Gupta, Mahesh Chander; Lonial, Subhash; … - In: Journal of business research : JBR 105 (2019), pp. 154-167
Persistent link: https://www.econbiz.de/10012128494
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Servicescape navigation : a customer typology based on the wayfinding ability of Italian hospital visitors
Bonfanti, Angelo; Vigolo, Vania; Douglas, Jackie; … - In: The TQM journal : the international review of … 29 (2017) 4, pp. 546-563
Persistent link: https://www.econbiz.de/10011762869
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Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn; Madera, Juan M.; Lee, Lindsey; Murillo, … - In: Journal of business research : JBR 136 (2021), pp. 251-262
Persistent link: https://www.econbiz.de/10012663295
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Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy; Psomas, Evangelos L.; Pantouvakis, Angelos - In: The TQM journal : the international review of … 29 (2017) 1, pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
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Application of Six Sigma methodology to enhance the productivity and performance of a hotel in the UAE
Ramadan, Mariam Ali; Al Dhaheri, Maha Khalifa; Maalouf, … - In: The TQM journal : the international review of … 35 (2023) 2, pp. 554-576
Persistent link: https://www.econbiz.de/10014321253
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Interrelationships among quality enablers, service quality, patients' satisfaction and loyalty in hospitals
Sadeh, Ehsan - In: The TQM journal : the international review of … 29 (2017) 1, pp. 101-117
Persistent link: https://www.econbiz.de/10011648850