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Turning non-financial performance measurements into financial performance : the usefulness of front-office staff incentive systems in hotels
Bénet, Nathalie; Deville, Aude; Raïes, Karine; … - In: Journal of business research : JBR 142 (2022), pp. 317-327
Persistent link: https://www.econbiz.de/10013168293
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Moments of care : how interpersonal interactions contribute to luxury experiences of healthcare consumers
Kreuzer, Maria; Cado, Vesna; Raïes, Karine - In: Journal of business research : JBR 116 (2020), pp. 482-490
Persistent link: https://www.econbiz.de/10012257646