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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India

Talib, Faisal; Rahman, Zillur; Akhtar, Asif - In: Service business 7 (2013) 2, pp. 275-306

Persistent link: https://www.econbiz.de/10009760430

Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach

Talib, Faisal; Rahman, Zillur - In: The TQM journal : the international review of … 27 (2015) 5, pp. 591-615

Persistent link: https://www.econbiz.de/10011443175

The influence of challenging goals and structured method on Six Sigma project performance : a mediated moderation analysis

Arumugam, V.; Antony, Jiju; Linderman, Kevin - In: European journal of operational research : EJOR 254 (2016) 1, pp. 202-213

Persistent link: https://www.econbiz.de/10011503276

An analysis of managerial factors affecting the implementation and use of overall equipment effectiveness

Aminuddin, Nur Ainunnazli Binti; Garza-Reyes, Jose Arturo; … - In: International journal of production research 54 (2016) 15/16, pp. 4430-4447

Persistent link: https://www.econbiz.de/10011518869

Lean Six Sigma and innovation : an exploratory study among UK organisations

Antony, Jiju; Setijono, Djoko; Dahlgaard, Jens Jörn - In: Total quality management & business excellence : an … 27 (2016) 1/2, pp. 124-140

Persistent link: https://www.econbiz.de/10011555104

Implementation of confinuous improvement based on lean Six Sigma in small- and medium-sized enterprises

Timans, Werner; Ahaus, Kees; Solingen, Rini van; Kumar, … - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 309-324

Persistent link: https://www.econbiz.de/10011558195

A review and comparative analysis of the Russian Federation Government Quality Award

Garza-Reyes, Jose Arturo; Visnevskis, Fred; Kumar, Vikas; … - In: Measuring business excellence : the journal of … 19 (2015) 4, pp. 1-16

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Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study

Trakulsunti, Yaifa; Antony, Jiju; Edgeman, Rick; … - In: Total quality management & business excellence 33 (2022) 6, pp. 664-682

Persistent link: https://www.econbiz.de/10013166910

Leading Lean Six Sigma : research on leadership for operational excellence deployment

Laureani, Alessandro; Antony, Jiju - 2021

There is significant research available on critical success and failure factors of Lean Six Sigma implementation in organizations, predominantly focusing on the technical side of this performance method. But many organisations have overlooked soft skill aspects and the responsibilities of the...

Persistent link: https://www.econbiz.de/10012642683

Lean Six Sigma in the public sector : yesterday, today and tomorrow

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