Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Prentice, Catherine"
~subject:"Fluggesellschaft"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenorientierung und Leistun...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Fluggesellschaft
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
13
Konsumentenverhalten
13
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
11
Kundenzufriedenheit
11
Customer engagement
7
Brand image
5
Brand management
5
Customer integration
5
Kundenintegration
5
Markenführung
5
Markenimage
5
Gambling
4
Glücksspiel
4
Airline
3
Artificial intelligence
3
Customer loyalty
3
Hotel industry
3
Hotellerie
3
Künstliche Intelligenz
3
Southeast Asia
3
Südostasien
3
customer loyalty
3
Casinos
2
Customer retention
2
Customer service
2
Emotion
2
Emotional intelligence
2
FsQCA
2
Intelligence
2
Intelligenz
2
Kundenbindung
2
Kundenservice
2
Loyalty
2
Quality management
2
Qualitätsmanagement
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Prentice, Catherine
Han, Heesup
6
Loureiro, Sandra Maria Correia
3
Hyun, Sunghyup Sean
2
Kim, Wansoo
2
Lee, Choong-Ki
2
Taneja, Nawal K.
2
Wang, Xuequn
2
Al Alawi, Alamir
1
Al Balawi, Ramah
1
Al Kurdi, Barween
1
Al Shurideh, Muhammad
1
Al-Romeedy, Bassam Samir
1
Alsharari, Nizar Mohammad
1
Amoah-Mensah, Aborampah
1
Augusto, Mário Gomes
1
Basak, Ecem
1
Behrens, Christiaan
1
Bejou, David
1
Belobaba, Peter P.
1
Bildea, Teodor Stefan
1
Bohrer, Laura
1
Bontemps, Christian
1
Bougoure, Ursula Sigrid
1
Calisir, Fethi
1
Calisir, Nese
1
Can, Gülin Feryal
1
Chaichi, Kamelia
1
Chan, Hing Kai
1
Chand, Pawan Kumar
1
Chen, I. Fei
1
Chen, Lily Shui-lien
1
Chen, Yanhong
1
Choi, L. S.
1
Choy, King Lun
1
Chua, Bee-Lia
1
Clemes, Michael D.
1
Curras-Perez, Rafael
1
Davoud Nikbin
1
Dean, David
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
2
Journal of strategic marketing
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of brand experience and
service
quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
2
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
Saved in:
3
Mind,
service
quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
