//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Sesé, F. Javier"
~person:"Wong, IpKin Anthony"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenorientierung und Leistun...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
26
Relationship marketing
26
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
10
Service quality
10
Kundenbindungsprogramm
5
Loyalty program
5
Distribution channel
4
Financial services
4
Finanzdienstleistung
4
Vertriebsweg
4
Brand management
3
Customer value
3
Gastronomie
3
Kundenwert
3
Lieferantenmanagement
3
Markenführung
3
Marketing management
3
Marketingmanagement
3
Restaurant industry
3
Supplier relationship management
3
Tourism
3
Tourismus
3
financial services
3
loyalty
3
B-to-B-Marketing
2
Brand attachment
2
Brand image
2
Business-to-business marketing
2
Customer engagement
2
Customer profitability
2
Einzelhandel
2
Event marketing
2
Event-Marketing
2
Holiday behaviour
2
Loyalty
2
Markenimage
2
more ...
less ...
Online availability
All
Undetermined
Free
2
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Aufsatz im Buch
1
Book section
1
Language
All
English
27
Author
All
Sesé, F. Javier
Wong, IpKin Anthony
Bruhn, Manfred
41
Han, Heesup
38
Hollebeek, Linda D.
36
Hadwich, Karsten
27
Kumar, V.
27
Thaichon, Park
24
Rather, Raouf Ahmad
22
Svensson, Göran
22
Loureiro, Sandra Maria Correia
21
Mattila, Anna S.
21
So, Kevin Kam Fung
20
Gustafsson, Anders
19
Khan, Imran
19
Kumar, Vikas
19
Palmatier, Robert W.
19
Prentice, Catherine
19
Quach, Sara
19
Witell, Lars
19
Ahn, Jiseon
18
Gil Saura, Irene
18
Vrontis, Demetris
18
Itani, Omar S.
17
Rahman, Zillur
17
Roy, Sanjit
17
Grewal, Dhruv
16
Klaus, Philipp
16
Agnihotri, Raj
15
Japutra, Arnold
15
Balaji, M. S.
14
Johnson, Lester W.
14
Karjaluoto, Heikki
14
King, Ceridwyn
14
Kleinaltenkamp, Michael
14
Leckie, Civilai
14
Ruyter, Ko de
14
Chatterjee, Sheshadri
13
Dwivedi, Yogesh Kumar
13
Sreejesh, S.
13
more ...
less ...
Published in...
All
International journal of hospitality management
6
Journal of travel and tourism marketing
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of service research
2
Journal of service research : JSR
2
Tourism management : research, policies, practice
2
Customer engagement marketing
1
European management review : the journal of the European Academy of Management
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of the Academy of Marketing Science
1
Journal of vacation marketing
1
Service business
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding smart
service
failure : the case of smart restaurants
Wong, IpKin Anthony
;
Huang, Jingwen (Daisy)
;
Lin, Zhiwei
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015070044
Saved in:
2
Exploring event bundling : the strategy and its impacts
Xu, Yueying
;
Wong, IpKin Anthony
;
Tan, Xiuchang Sherry
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 455-467
Persistent link: https://www.econbiz.de/10011419243
Saved in:
3
Customer-base management in network industries : the moderating role of network size and market growth
Maicas, Juan Pablo
;
Sesé, F. Javier
- In:
European management review : the journal of the …
12
(
2015
)
4
,
pp. 209-220
Persistent link: https://www.econbiz.de/10011531348
Saved in:
4
Linking travel motivation and loyalty in sporting events : the mediating roles of event involvement and experience, and the moderating role of spectator type
Wong, IpKin Anthony
;
Tang, Sio Lai Wendy
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 63-84
Persistent link: https://www.econbiz.de/10011484653
Saved in:
5
"Are multichannel customers really more valuable? : an analysis of banking services"
Cambra-Fierro, Jesús
;
Kamakura, Wagner A.
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 208-212
Persistent link: https://www.econbiz.de/10011490894
Saved in:
6
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
7
Embracing or fighting the urge : a multilevel investigation on casino
service
, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
8
Channel habits and the development of successful customer-firm relationships in services
Cambra-Fierro, Jesús
;
Melero-Polo, Iguácel
;
Patrício, Lia
- In:
Journal of service research
23
(
2020
)
4
,
pp. 456-475
Persistent link: https://www.econbiz.de/10012391608
Saved in:
9
The evolution of triadic relationships in a tourism supply chain through coopetition
Fong, Veronica Hoi In
;
Hong, Jacky F. L.
;
Wong, IpKin …
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012494618
Saved in:
10
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->