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Qualitätsmanagement in der Sof...
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Sony, Michael
Talib, Faisal
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17
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Tu, Yiliu
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Prybutok, Victor
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Doordarshi Singh
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The TQM journal : the international review of organizational improvement
8
Advances in higher education and professional development (AHEPD) book series
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Service business
2
IEEE transactions on engineering management : EM
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International journal of productivity and quality management : IJPQM
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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2
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
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3
Quality management principles and policies in higher education
Baporikar, Neeta
(
ed.
);
Sony, Michael
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10012394213
Saved in:
4
Quality management implementation in higher education : practices, models, and case studies
Sony, Michael
(
ed.
);
Karingada, Kochu Therisa Beena
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012394270
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5
Lean Six Sigma and social performance : a review and synthesis of current evidence
Sony, Michael
;
Naik, Subhash
;
Antony, Jiju
- In:
Quality management journal : QMJ
27
(
2020
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10012308926
Saved in:
6
Broadening the Lean Six Sigma concept through employee adaptability : a literature review
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of productivity and quality …
28
(
2019
)
3
,
pp. 279-298
Persistent link: https://www.econbiz.de/10012158870
Saved in:
7
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10010146461
Saved in:
8
An empirical study into qualifications and skills of quality management practitioners in contemporary organizations : results from a global survey and agenda for future research
Antony, Jiju
;
Sony, Michael
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
2
,
pp. 478-494
Persistent link: https://www.econbiz.de/10014232113
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9
Global study into the pros and cons of ISO 18404 : a convergent mixed method study and recommendations for further research
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
;
Powell, …
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 517-541
Persistent link: https://www.econbiz.de/10013535702
Saved in:
10
Quality 4.0 conceptualisation and theoretical understanding : a global exploratory qualitative study
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1169-1188
Persistent link: https://www.econbiz.de/10013537684
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