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Complementary IT resources for enabling technological opportunism
Lucia-Palacios, Laura
;
Bordonaba-Juste, Victoria
; …
- In:
Information & management : the internat. journal of …
53
(
2016
)
5
,
pp. 654-667
Persistent link: https://www.econbiz.de/10011530488
Saved in:
2
How situational circumstances modify the effects of frontline employees' competences on customer satisfaction with the store
Lucia-Palacios, Laura
;
Pérez-López, Raúl
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132197
Saved in:
3
Atmospheric excitement, customers’ moods and gender : a study of young shoppers
Lucia-Palacios, L.
;
Pérez-López, Raúl
;
Polo-Redondo, …
- In:
Journal of strategic marketing
26
(
2018
)
8
,
pp. 649-664
Persistent link: https://www.econbiz.de/10011978573
Saved in:
4
Does the nature of the interaction matter? : understanding customer channel choice for purchases and communications
Polo-Redondo, Yolanda
;
Sesé, F. Javier
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 276-290
Persistent link: https://www.econbiz.de/10011665396
Saved in:
5
Enemies of cloud services usage : inertia and switching costs
Lucia-Palacios, Laura
;
Pérez-López, Raúl
; …
- In:
Service business
10
(
2016
)
2
,
pp. 447-467
Persistent link: https://www.econbiz.de/10011722330
Saved in:
6
Cognitive, affective and behavioural responses in mall experience : a qualitative approach
Lucia-Palacios, Laura
;
Pérez-López, Raúl
; …
- In:
International journal of retail & distribution management
44
(
2016
)
1
,
pp. 4-21
Persistent link: https://www.econbiz.de/10011515550
Saved in:
7
Can social support alleviate stress while shopping in crowded retail environments?
Lucia-Palacios, Laura
;
Pérez-López, Raúl
; …
- In:
Journal of business research : JBR
90
(
2018
),
pp. 141-150
Persistent link: https://www.econbiz.de/10011882006
Saved in:
8
Unlocking the power of marketing : understanding the links between customer mindset metrics, behavior, and profitability
Petersen, J. Andrew
;
Kumar, V.
;
Polo-Redondo, Yolanda
; …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 813-836
Persistent link: https://www.econbiz.de/10011924769
Saved in:
9
Short-term and long-term effects of touchpoints on customer perceptions
Cambra-Fierro, Jesús
;
Polo-Redondo, Yolanda
;
Trifu, Andreea
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581871
Saved in:
10
The state of flow in social commerce : the importance of flow consciousness
Herrando, Carolina
;
Jiménez Martínez, Julio
;
Martín …
- In:
International journal of electronic marketing and …
9
(
2018
)
4
,
pp. 320-343
Persistent link: https://www.econbiz.de/10011975062
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