Commitment is a core concept in the study of buyer-supplier relationships. Much of extant research on commitment in buyer-supplier relationships utilizes a global, unidimensional definition of commitment. In contrast, research on employees’ organizational commitment utilizes a three-facet...

The purpose of this paper is to discuss some recent developments in trade‐off analysis which may provide distribution managers some guidance in (1) evaluating the physical distribution service (PDS) mix, (2) setting service levels, and (3) determining which elements of the mix warrant the...