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Answering the journalistic six on the training needs assessment of pharmaceutical sales representatives

Zahid Iqbal, Muhammad; Alam Malik, Shahab; Khan, Rashid … - In: International Journal of Pharmaceutical and Healthcare … 6 (2012) 1, pp. 71-96

Purpose – This paper aims to offer a schema for carrying out a comprehensive training needs assessment (TNA) of medical representatives. The schema answers commonly posed questions, the journalistic six. Design/methodology/approach – A sample of 292 medical representatives (trainees) and 60...

Persistent link: https://www.econbiz.de/10014795867

Measuring patieints' healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan

Shabbir, Asma; Malik, Shahab Alam; Malik, Shujah Alam - In: International journal of quality & reliability management 33 (2016) 5, pp. 538-557

Persistent link: https://www.econbiz.de/10011583501

Equating the expected and perceived service quality : a comparison between public and private healthcare service providers

Shabbir, Asma; Malik, Shahab Alam; Janjua, Saquib Yusaf - In: International journal of quality & reliability management 34 (2017) 8, pp. 1295-1317

Persistent link: https://www.econbiz.de/10011754352

The influence of library service quality, library image, place, personal control and trust on loyalty : the mediating role of perceived service value and satisfaction

Malik, Shahab Alam; Fatima, Taqdees; Jia, Yong; Pannu, Hina - In: International journal of quality & reliability management 41 (2024) 4, pp. 1111-1129

Persistent link: https://www.econbiz.de/10014520399

Effectiveness of performance appraisal : developing a conceptual framework using competing values approach

Ikramullah, Malik; Prooijen, Jan-Willem van; Iqbal, … - In: Personnel review : a professional journal reporting new … 45 (2016) 2, pp. 334-352

Persistent link: https://www.econbiz.de/10011517134

Effectiveness of performance appraisal : an integrated framework

Iqbal, Muhammad Zahid; Akbar, Saeed; Budhwar, Pawan S. - In: International journal of management reviews : IJMR 17 (2015) 4, pp. 510-533

Persistent link: https://www.econbiz.de/10011521899

Organisational politics : a fulcrum in the organisational trust-affective commitment association

Shahid, Eram; Ikramullah, Malik; Iqbal, Muhammad Zahid; … - In: Middle East journal of management : MEJM 9 (2022) 2, pp. 184-208

Persistent link: https://www.econbiz.de/10013258404

Organisational structure and project success : the mediating role of knowledge sharing

Raziq, Muhammad Mustafa; Ahmad, Mansoor; Iqbal, … - In: Journal of information & knowledge management : JIKM 19 (2020) 2, pp. 2050007-1-2050007-22

Persistent link: https://www.econbiz.de/10012293618

Effectiveness of performance appraisal : evidence on the utilization criteria

Iqbal, Muhammad Zahid; Akbar, Saeed; Budhwar, Pawan S.; … - In: Journal of business research : JBR 101 (2019), pp. 285-299

Persistent link: https://www.econbiz.de/10012103275

Occurrence of rating distortions and ratees' fairness perceptions per raters' mood and affect

Razzaq, Sumrani; Iqbal, Muhammad Zahid; Ikramullah, Malik; … - In: Career development international : the journal for … 21 (2016) 7, pp. 726-743

Persistent link: https://www.econbiz.de/10011617306