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Customer aggression, employee voice and quit rates : evidence from the frontline service workforce

Liu, Xiangmin; Van Jaarsveld, Danielle; Yanadori, Yoshio - In: British journal of industrial relations : BJIR ; an … 60 (2022) 2, pp. 348-370

Persistent link: https://www.econbiz.de/10013190938

Changing faculty employment at four-year colleges and universities in the United States

Zhang, Liang; Ehrenberg, Ronald G.; Liu, Xiangmin - 2015

Persistent link: https://www.econbiz.de/10011430170

A newcomer socialization perspective on the proliferation of unethical conduct in organizations : the influences of peer coaching practices and newcomers' goal orientations

Liu, Xiangmin; Greenbaum, Rebecca L.; Allen, David G.; … - In: Journal of business ethics : JBE 176 (2022) 1, pp. 73-88

Drawing on conservation of resources theory, we contribute to the behavioral ethics literature by examining how and why organizational socialization processes can affect newcomers’ adoption of unethical behaviors. Specifically, we contend that quality peer coaching (i.e., providing newcomers...

Persistent link: https://www.econbiz.de/10012817958

Leveraging organizational tenure to improve service performance : the role of relational coordination among frontline service workers in China

Liu, Xiangmin; Zhang, Bulin; Zhang, Zhengtang - In: Asia Pacific business review 27 (2021) 5, pp. 690-709

Persistent link: https://www.econbiz.de/10012650340

The increasing stratification of faculty employment at colleges and universities in the United States

Zhang, Liang; Ehrenberg, Ronald G.; Liu, Xiangmin - In: Advances in industrial and labor relations 26 (2021), pp. 73-97

Persistent link: https://www.econbiz.de/10012612612

The effects of latent withdrawal profiles on employee turnover, destinations and job performance

Liu, Xiangmin; Raghuram, Sumita - In: Human resource management journal : HRMJ ; the … 32 (2022) 2, pp. 384-405

Persistent link: https://www.econbiz.de/10013185948

Organizational and regional influences on the adoption of high-involvement human resource systems in China : evidence from service establishments

Ouyang, Can; Liu, Xiangmin; Zhang, Zhengtang - In: The international journal of human resource management 27 (2016) 17/18, pp. 2058-2074

Persistent link: https://www.econbiz.de/10011568581

Harmonious unions and rebellious workers : a study of wildcat strikes in Vietnam

Anner, Mark Sebastian; Liu, Xiangmin - In: ILR review : the journal of work and policy 69 (2016) 1, pp. 3-28

Persistent link: https://www.econbiz.de/10011569978

Examining the relationship among part-time work arrangements, job satisfaction, and work effort : a study of U.S. college faculty

Liu, Xiangmin; Zhang, Liang - In: Advances in industrial and labor relations 21 (2015), pp. 87-117

Persistent link: https://www.econbiz.de/10011691559

Boundaryless LMX : examining LMX's impact on external career outcomes and alumni goodwill

Raghuram, Sumita; Gajendran, Ravi Shanker; Liu, Xiangmin; … - In: Personnel psychology : a journal of applied research 70 (2017) 2, pp. 399-428

Persistent link: https://www.econbiz.de/10011746910