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Artificial intelligence coaches for sales agents : caveats and solutions
Luo, Xueming; Qin, Marco Shaojun; Fang, Zheng; Qu, Zhe - In: Journal of marketing 85 (2021) 2, pp. 14-32
Persistent link: https://www.econbiz.de/10012485580
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Dimensions of effective sales coaching : scale development and validation
Nguyen, Carlin A.; Artis, Andrew B.; Plank, Richard E.; … - In: Journal of personal selling & sales management : JPSSM 39 (2019) 3, pp. 299-315
Persistent link: https://www.econbiz.de/10012200890
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Managing frontline employee performance through coaching : does selling experience matter?
Pousa, Claudio; Mathieu, Anne; Trépanier, Carole - In: The international journal of bank marketing : IJBM 35 (2017) 2, pp. 220-240
Persistent link: https://www.econbiz.de/10011707771
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Selling with technology : understanding the resistance to mobile sales assistant use in retailing
Spreer, Philipp; Rauschnabel, Philipp A. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 3, pp. 240-263
Persistent link: https://www.econbiz.de/10011565542
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An introduction to an old acquaintance : using Bayesian inference in sales research
Rouziou, Maria; Dugan, Riley - In: Journal of personal selling & sales management : JPSSM 40 (2020) 2, pp. 114-131
Persistent link: https://www.econbiz.de/10012260100
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Elaboration on potential outcomes (EPO) and the consultative salesperson : investigating effects on attributions and performance
Plouffe, Christopher; Beuk, Frederik; Hulland, John; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 2, pp. 113-133
Persistent link: https://www.econbiz.de/10011734619
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Drivers of salespeople's AI acceptance : what do managers think?
Chen, Jing; Zhou, Wenkai - In: Journal of personal selling & sales management : JPSSM 42 (2022) 2, pp. 107-120
Persistent link: https://www.econbiz.de/10013361662
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No joke : understanding public sentiment toward selling and salespeople through cartoon analysis
Wiid, Ria; Grant, Philip Stanley; Mills, Adam J.; Pitt, … - In: Marketing theory 16 (2016) 2, pp. 171-193
Persistent link: https://www.econbiz.de/10011495060
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Digital transformation of business-to-business sales : what needs to be unlearned?
Mattila, Malla; Yrjölä, Mika; Hautamäki, Pia - In: Journal of personal selling & sales management : JPSSM 41 (2021) 2, pp. 113-129
Persistent link: https://www.econbiz.de/10012584522
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The role of salesperson communication in luxury selling
Alavi, Sascha; Kocher, Bruno; Dörfer, Sabrina; Habel, … - In: Journal of personal selling & sales management : JPSSM 41 (2021) 4, pp. 301-315
Persistent link: https://www.econbiz.de/10012695210