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On the fintech revolution : interpreting the forces of innovation, disruption, and transformation in financial services

Gomber, Peter; Kauffman, Robert J.; Parker, Chris; … - In: Journal of management information systems : JMIS 35 (2018) 1, pp. 220-265

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"Are multichannel customers really more valuable? : an analysis of banking services"

Cambra-Fierro, Jesús; Kamakura, Wagner A.; … - In: International journal of research in marketing : IJRM ; … 33 (2016) 1, pp. 208-212

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Designing an emotional strategy : strengthening digital channel engagements

Straker, Karla; Wrigley, Cara - In: Business horizons 59 (2016) 3, pp. 339-346

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How the introduction of digital sales channels affects salespeople in business-to-business contexts : a qualitative inquiry

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The use of technology in direct-selling marketing channels : digital avenues for dynamic growth

Harrison, Dana E.; Hair, Joseph F. - In: Journal of marketing channels : ... distribution … 24 (2017) 1/2, pp. 39-50

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The impact of customer's training of digital banking services on its acceptability by customers' in India

Bansal, Nitin; Pareek, Nishtha; Nigam, Abhinav - In: International journal of business and globalisation : IJBG 30 (2022) 2, pp. 207-231

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Complaint management : comparison between traditional and digital banks and the benefits of using management systems for improvement

Pio, Pedro G. C.; Sigahi, Tiago; Rampasso, Izabela Simon; … - In: The international journal of productivity and … 73 (2024) 4, pp. 1050-1070

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Brand bank attachment to loyalty in digital banking services : mediated by psychological engagement with service platforms and moderated by platform types

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Financial inclusion and innovation in Africa : an overview

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Disruptive Technology in Banking and Finance : An International Perspective on FinTech

King, Timothy (ed.); Stentella Lopes, Francesco Saverio (ed.) - 2021 - 1st ed. 2021.

Chapter 1. A historical Perspective on Disruptive Technologies -- Chapter 2. A Taxonomy of FinTech Innovation -- Chapter 3. Cryptocurrency Mining Protocols: A Regulatory and Technological Overview -- Chapter 4. The development of InsurTech in Europe and the strategic response of incumbents --...

Persistent link: https://www.econbiz.de/10012655228

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