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Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...
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of change / Warren Bennis -- Embracing paradox: top-down versus participative management of organizational change, a … performance: the growth of change management and its role in creating new forms of business value / Terry Neill & Craig Mindrum …
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