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Business relationships redesign with electronic commerce tools : an empirical investigation
Salo, Jari - In: Business process management journal 13 (2007) 4, pp. 488-502
Persistent link: https://www.econbiz.de/10003513222
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From business process management to customer process management
Trkman, Peter; Mertens, William; Viaene, Stijn; Gemmel, Paul - In: Business process management journal 21 (2015) 2, pp. 250-266
Persistent link: https://www.econbiz.de/10011301256
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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 20 (2014) 6, pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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Business process reengineering for designing a knowledge-enabled customer-centric competitiveness strategy
Al-Shammari, Minwir - In: Business process management journal 29 (2023) 6, pp. 1706-1733
Persistent link: https://www.econbiz.de/10014381132
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Measuring employee readiness for knowledge management using intention to be involved with KM SECI processes
Karim, Nor Shahriza Abdul; Razi, Mohamed Jalaldeen Mohamed - In: Business process management journal 18 (2012) 5, pp. 777-791
Persistent link: https://www.econbiz.de/10009663516
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A process for building inter-organizational contextual ambidexterity
Lavikka, Rita; Smeds, Riitta; Jaatinen, Miia - In: Business process management journal 21 (2015) 5, pp. 1140-1161
Persistent link: https://www.econbiz.de/10011456774
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Role of organizational environment in sustained organizational economic performance
Baloch, Qadar Bakhsh; Maher, Sourath; Iqbal, Nadeem; … - In: Business process management journal 28 (2022) 1, pp. 131-149
Persistent link: https://www.econbiz.de/10013162250
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On sustainable development of organization
Myszewski, Jan M. - In: Business process management journal 22 (2016) 5, pp. 993-1008
Persistent link: https://www.econbiz.de/10011609838
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The influences of organizational contexts on business continuity management
Assadej Vanichchinchai - In: Business process management journal 29 (2023) 1, pp. 100-115
Persistent link: https://www.econbiz.de/10014230535
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Human-centric BPM : employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences
Malik, Muhammad Faisal; Burhan, Qurat-ul-Ain; Akhtar, Shazia - In: Business process management journal 28 (2022) 4, pp. 1207-1226
Persistent link: https://www.econbiz.de/10013380849