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Satisfaction with virtual communities in B2B financial services : social dynamics, content and technology
Chompis, Evangelos; Bons, Roger W. H.; Hooff, Bart van den - In: Electronic markets : the international journal on … 24 (2014) 3, pp. 165-177
Persistent link: https://www.econbiz.de/10010402524
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How does group-buying website quality for social commerce affect repurchase intention? : evidence from Chinese online users
Sun, Zhuo; Hong, Zhao; Wang, Zongshui - In: Asia Pacific journal of marketing and logistics 34 (2022) 10, pp. 2109-2129
Persistent link: https://www.econbiz.de/10013552978
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Market orientation, distributor relationship, and return on assets : optimizing distribution performance for industrial firms
Guo, Chiquan; Wang, Yong Jian - In: Asia Pacific journal of marketing and logistics 28 (2016) 1, pp. 107-123
Persistent link: https://www.econbiz.de/10011529305
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The effects of two-way communication and chat service usage on consumer attitudes in the e-commerce retailing sector
Mero, Joel - In: Electronic markets : the international journal on … 28 (2018) 2, pp. 205-217
Persistent link: https://www.econbiz.de/10011890102
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Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali; Bang, Nguyen; Mutum, Dilip S.; … - In: Electronic markets : the international journal on … 26 (2016) 2, pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
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Bank employees' internal and external perspectives on e-service quality, satisfaction and loyalty
Stamenkov, Gjoko; Dika, Zamir - In: Electronic markets : the international journal on … 26 (2016) 3, pp. 291-309
Persistent link: https://www.econbiz.de/10011666857
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Does service convenience matter? : an empirical assessment of service quality, service convenience and exchange relationship in electronic mediated environment
Dai, Hua; Salam, Al F. - In: Electronic markets : the international journal on … 24 (2014) 4, pp. 269-284
Persistent link: https://www.econbiz.de/10010459091
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Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)
Tontini, Gerson; Solberg Søilen, Klaus; Zanchett, Ricardo - In: Asia Pacific journal of marketing and logistics 29 (2017) 5, pp. 1116-1135
Persistent link: https://www.econbiz.de/10011796582
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Relationship of trustworthiness and relational benefit in electronic catalog markets
Gao, Haixia; Liu, Dawei - In: Electronic markets : the international journal on … 24 (2014) 1, pp. 67-75
Persistent link: https://www.econbiz.de/10010337639
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The antecedents and consequensts of relatioship quality in internet shopping
Chung, Ki-han; Shin, Jae-ik - In: Asia Pacific journal of marketing and logistics 22 (2010) 4, pp. 473-491
Persistent link: https://www.econbiz.de/10008738314