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Market orientation, distributor relationship, and return on assets : optimizing distribution performance for industrial firms
Guo, Chiquan; Wang, Yong Jian - In: Asia Pacific journal of marketing and logistics 28 (2016) 1, pp. 107-123
Persistent link: https://www.econbiz.de/10011529305
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Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn; Jebarajakirthy, Charles - In: Asia Pacific journal of marketing and logistics 28 (2016) 1, pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
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The role of relationship marketing in behavioural intentions of medical tourism services and guest experiences
Sousa, Bruno Miguel; Alves, Gisela Maria - In: Journal of hospitality and tourism insights 2 (2019) 3, pp. 224-240
Persistent link: https://www.econbiz.de/10012130750
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Relationship marketing and customer satisfaction in the Ghanaian hospitality industry : an empirical examination of trust and commitment
Amoako, George Kofi; Neequaye, Emmanuel Kotey; … - In: Journal of hospitality and tourism insights 2 (2019) 4, pp. 326-340
Persistent link: https://www.econbiz.de/10012130788
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Peer-to-peer marketplaces : a study on consumer purchase behavior
Ampountolas, Apostolos - In: Journal of hospitality and tourism insights 2 (2019) 1, pp. 37-54
Persistent link: https://www.econbiz.de/10012003072
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A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat; Wu, Ming-Lu - In: Asia Pacific journal of marketing and logistics 28 (2016) 4, pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
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The effects of service quality on internet service provider customers' behaviour : a mixed methods study
Quach, Sara; Jebarajakirthy, Charles; Thaichon, Park - In: Asia Pacific journal of marketing and logistics 28 (2016) 3, pp. 435-463
Persistent link: https://www.econbiz.de/10011583360
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The effects of corporate brand symbolism on consumer satisfaction and loyalty : evidence from Australia
Anisimova, Tatiana - In: Asia Pacific journal of marketing and logistics 28 (2016) 3, pp. 481-498
Persistent link: https://www.econbiz.de/10011583382
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E-fulfillment dimensions and its influence on customers in e-tailing : a critical review
Jain, Nikunj Kumar; Gajjar, Hasmukh; Shah, Bhavin J.; … - In: Asia Pacific journal of marketing and logistics 29 (2017) 2, pp. 347-369
Persistent link: https://www.econbiz.de/10011636599
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Exploring the service profit chain in a Thai bank
Pichate Benjarongrat; Neal, Mark - In: Asia Pacific journal of marketing and logistics 29 (2017) 2, pp. 432-452
Persistent link: https://www.econbiz.de/10011636637