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~isPartOf:"Asia Pacific journal of marketing and logistics"
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Quo vadis Unternehmensführung?...
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Beziehungsmarketing
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Customer satisfaction
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Asia Pacific journal of marketing and logistics
SpringerLink / Bücher
925
Journal of business research : JBR
795
Journal of retailing and consumer services
625
Industrial marketing management : the international journal for industrial and high-tech firms
549
The service industries journal
453
International journal of hospitality management
333
Springer eBook Collection
287
The journal of services marketing
285
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249
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213
Europäische Hochschulschriften / 5
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180
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International journal of contemporary hospitality management
149
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148
Service business
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Journal of marketing
136
Tourism management : research, policies, practice
135
Management science : journal of the Institute for Operations Research and the Management Sciences
132
Journal of business ethics : JOBE
128
NBER working paper series
128
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
127
Cogent business & management
126
Working paper / National Bureau of Economic Research, Inc.
126
Journal of travel and tourism marketing
124
Journal of hospitality marketing & management
123
Services marketing quarterly
116
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ECONIS (ZBW)
114
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1
Mass customization : the role of consumer preference measurement, manufacturing flexibility and customer participation
Shi, Jingjing
;
Huang, Fang
;
Jia, Fang
;
Yang, Zhilin
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
6
,
pp. 1366-1382
Persistent link: https://www.econbiz.de/10014286052
Saved in:
2
Revisiting the service recovery paradox in the restaurant industry
Kim, Jong-Hyeong
;
Du, Wenxuan
;
Youn, Hyewon
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
3
,
pp. 437-453
Persistent link: https://www.econbiz.de/10013163343
Saved in:
3
Impact of service failure severity and agreeableness on consumer switchover intention : mediating role of consumer forgiveness
Riaz, Zeeshan
;
Khan, Muhammad Ishfaq
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 420-434
Persistent link: https://www.econbiz.de/10011583333
Saved in:
4
Employees' organisational commitment and its impact on their actual turnover behaviour through behavioural intentions
Sahi, Gurjeet Kaur
;
Mahajan, Rupali Arunkumar
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 621-646
Persistent link: https://www.econbiz.de/10010495831
Saved in:
5
Does service innovation process differ across cultures?
Alam, Ian
- In:
Asia Pacific journal of marketing and logistics
22
(
2010
)
4
,
pp. 460-472
Persistent link: https://www.econbiz.de/10008738317
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6
Xpressions of generation Y : perceptions of the mobile phone service industry in Pakistan
Rahman, Salma
;
Azhar, Sarwar
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
1
,
pp. 91-107
Persistent link: https://www.econbiz.de/10008905957
Saved in:
7
Marketing effectiveness and its precursors
Luu Trong Tuan
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
1
,
pp. 125-152
Persistent link: https://www.econbiz.de/10009492359
Saved in:
8
Effect of benefits and risks on customer's psychological ownership in the service industry
Lee, In-Tae
;
Choi, Jinyong
;
Kim, Sangyoo
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 401-417
Persistent link: https://www.econbiz.de/10013163339
Saved in:
9
Market orientation, distributor relationship, and return on assets : optimizing distribution performance for industrial firms
Guo, Chiquan
;
Wang, Yong Jian
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10011529305
Saved in:
10
Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
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