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Beziehungsmarketing
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Business ethics
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Business horizons
Journal of business ethics : JOBE
1,732
Journal of business research : JBR
1,038
Journal of retailing and consumer services
686
SpringerLink / Bücher
632
International journal of hospitality management
629
The service industries journal
523
Industrial marketing management : the international journal for industrial and high-tech firms
494
Discussion paper series / IZA
379
Journal of business ethics : JBE
347
The journal of services marketing
328
Diskussionspapier / Lehrstuhl für Wirtschaftsethik, Martin-Luther-Universität Halle-Wittenberg
327
The international journal of human resource management
320
Journal of vocational behavior
318
IZA Discussion Papers
310
International journal of contemporary hospitality management
268
Journal of Business Ethics
258
The journal of business & industrial marketing
250
Cogent business & management
248
NBER working paper series
237
Working paper / National Bureau of Economic Research, Inc.
233
Springer eBook Collection
208
Journal of the Academy of Marketing Science
195
IZA Discussion Paper
191
International journal of human resource management
190
Tourism management : research, policies, practice
189
Business ethics quarterly : the journal of the Society for Business Ethics
186
Journal of hospitality marketing & management
184
Journal of strategic marketing
181
Journal of managerial psychology
180
Journal of service management
175
Journal of service research : JSR
174
NBER Working Paper
172
Journal of business and psychology
160
Service business
159
International journal of electronic customer relationship management : IJECRM
158
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
154
Zeitschrift für Wirtschafts- und Unternehmensethik : zfwu
147
Europäische Hochschulschriften / 5
145
Gabler Edition Wissenschaft
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ECONIS (ZBW)
166
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1
"Yes, and ..." : what improv theater can teach service firms
Robson, Karen
;
Pitt, Leyland F.
;
Berthon, Pierre R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 357-362
Persistent link: https://www.econbiz.de/10011300903
Saved in:
2
How to prevent and combat employee burnout and create healthier workplaces during crises and beyond
Gabriel, Kelly P.
;
Aguinis, Herman
- In:
Business horizons
65
(
2022
)
2
,
pp. 183-192
Persistent link: https://www.econbiz.de/10013191931
Saved in:
3
Crafting solutions to leadership demands for well-being and effectiveness
Bruning, Patrick F.
;
Lin, Hsin-Chen
;
Hsu, Ching-Yi
- In:
Business horizons
65
(
2022
)
5
,
pp. 603-615
Persistent link: https://www.econbiz.de/10013383189
Saved in:
4
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Saved in:
5
Process completeness: strategies for aligning service systems with customers' service needs
Piccoli, Gabriele
;
Brohman, M. Kathryn
;
Watson, Richard T.
- In:
Business horizons
52
(
2009
)
4
,
pp. 367-376
Persistent link: https://www.econbiz.de/10003865701
Saved in:
6
The service imperative
Bitner, Mary Jo
;
Brown, Stephen Walter
- In:
Business horizons
51
(
2008
)
1
,
pp. 39-46
Persistent link: https://www.econbiz.de/10003708228
Saved in:
7
How small service failures drive customer defection : introducing the concept of microfailures
Sands, Sean
;
Campbell, Colin L.
;
Shedd, Lois
;
Ferraro, Carla
- In:
Business horizons
63
(
2020
)
4
,
pp. 573-584
Persistent link: https://www.econbiz.de/10012287580
Saved in:
8
Why do good employees stay in bad organizations?
Buchko, Aaron A.
;
Buscher, Caleb
;
Buchko, Kathleen J.
- In:
Business horizons
60
(
2017
)
5
,
pp. 729-739
Persistent link: https://www.econbiz.de/10011771739
Saved in:
9
Why are your reward strategies not working? : the role of shareholder value, country context, and employee voice
Kornelakis, Andreas
- In:
Business horizons
61
(
2018
)
1
,
pp. 107-113
Persistent link: https://www.econbiz.de/10011808984
Saved in:
10
Retaining and engaging older workers : a solution to worker shortages in the U.S.
Heisler, William
;
Bandow, Diane
- In:
Business horizons
61
(
2018
)
3
,
pp. 421-430
Persistent link: https://www.econbiz.de/10011866354
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