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Road towards Lean Six Sigma in service industry : a multi-factor integrated framework
Tsironis, Loukas K.; Psychogios, Alexandros G. - In: Business process management journal 22 (2016) 4, pp. 812-834
Persistent link: https://www.econbiz.de/10011602838
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Business process management : a maturity assessment of Saudi Arabian organizations
AlShathry, Omar - In: Business process management journal 22 (2016) 3, pp. 507-521
Persistent link: https://www.econbiz.de/10011578064
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The link between transformational leadership and the EFQM model elements
Tarí, Juan José; Portela Maquieira, Silvia; Molina … - In: Business process management journal 29 (2023) 2, pp. 447-464
Persistent link: https://www.econbiz.de/10014230683
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Corporate governance and business performance of hotels in Western Australia : analysis of market orientation as a mediator
Kazemian, Soheil; Djajadikerta, Hadrian Geri; … - In: Business process management journal 28 (2022) 3, pp. 585-605
Persistent link: https://www.econbiz.de/10013380688
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Monitoring and controlling design process using control charts and process sigma
Hamza, Salah Eldin Adam - In: Business process management journal 15 (2009) 3, pp. 358-370
Persistent link: https://www.econbiz.de/10003865258
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Supply chain and quality management : the definition of a standard to implement a process management system in a supply chain
Carmignani, Gionata - In: Business process management journal 15 (2009) 3, pp. 395-407
Persistent link: https://www.econbiz.de/10003865264
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Dynamic outsourcing through process modularization
Wu, Lifang; Park, Daewoo - In: Business process management journal 15 (2009) 2, pp. 225-244
Persistent link: https://www.econbiz.de/10003847221
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Project selection and its impact on the successful deployment of Six Sigma
Kumar, Maneesh; Antony, Jiju; Cho, Byung Rae - In: Business process management journal 15 (2009) 5, pp. 669-686
Persistent link: https://www.econbiz.de/10003889589
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Avoiding quality fade in Chinese global supply chains : designing appropriate governance structures
Enderwick, Peter - In: Business process management journal 15 (2009) 6, pp. 876-894
Persistent link: https://www.econbiz.de/10003916691
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Uptake and success factors of Six Sigma in the financial services industry
Heckl, Diana; Moormann, Jürgen; Rosemann, Michael - In: Business process management journal 16 (2010) 3, pp. 436-472
Persistent link: https://www.econbiz.de/10003993006