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Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores
Deshwal, Pankaj - In: International journal of retail & distribution management 44 (2016) 9, pp. 940-955
Persistent link: https://www.econbiz.de/10011621222
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Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung; Dubinsky, Alan J. - In: International journal of retail & distribution management 45 (2017) 1, pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
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Where do customer loyalties really lie, and why? : gender differences in store loyalty
Audrain-Pontevia, Anne-Françoise; Vanhuele, Marc - In: International journal of retail & distribution management 44 (2016) 8, pp. 799-813
Persistent link: https://www.econbiz.de/10011615488
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Older consumers' TV shopping : emotions and satisfaction
Lim, Chae Mi; Kim, Youn-Kyung - In: International journal of retail & distribution management 45 (2017) 3, pp. 292-307
Persistent link: https://www.econbiz.de/10011640121
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Linking retailing experiences with life satifaction : the concept of story-type congruity with shopper's identity
Grzeskowiak, Stephan; Sirgy, M. Joseph; Foscht, Thomas; … - In: International journal of retail & distribution management 44 (2016) 2, pp. 124-138
Persistent link: https://www.econbiz.de/10011552611
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An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad; Ghazali, Zulkipli; Albinsson, Pia A. - In: International journal of retail & distribution management 44 (2016) 2, pp. 139-158
Persistent link: https://www.econbiz.de/10011552612
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Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh; Foster, Carley; Woodall, Tony - In: International journal of retail & distribution management 42 (2014) 9, pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
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"Man, I shop like a woman!" : the effects of gender and emotions on consumer shopping behaviour outcomes
Herter, Márcia Maurer; Santos, Cristiane Pizzutti dos; … - In: International journal of retail & distribution management 42 (2014) 9, pp. 780-804
Persistent link: https://www.econbiz.de/10010417745
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Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin; Bennett, Dag - In: International journal of retail & distribution management 42 (2014) 10, pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
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Consumers' satisfaction with online group buying : an incentive strategy
Hung, Shiu-Wan; Cheng, Min-Jhih; Hsieh, Shiu-Chun - In: International journal of retail & distribution management 43 (2015) 1, pp. 167-182
Persistent link: https://www.econbiz.de/10010526573