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~isPartOf:"Economia pubblica : the Italian journal of public economics and law"
~isPartOf:"International journal of hospitality management"
~subject:"Gastgewerbe"
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Gastgewerbe
Service quality
420
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219
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Economia pubblica : the Italian journal of public economics and law
International journal of hospitality management
International journal of contemporary hospitality management
27
Journal of hospitality marketing & management
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Tourism management : research, policies, practice
11
Journal of travel and tourism marketing
8
The service industries journal
7
Journal of hospitality and tourism insights
4
Tourism and hospitality research : THR
4
Administrative Sciences : open access journal
3
Health care management review : HCM review
3
The Cornell hospitality quarterly
3
Tourism economics : the business and finance of tourism and recreation
3
Bridging tourism theory and practice
2
Economia e diritto del terziario : rivista quadrimestrale
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
Enlightening tourism : ET ; a pathmaking journal
2
European research studies
2
European review of service economics and management
2
Handbook of hospitality operations and IT
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of pharmaceutical and healthcare marketing
2
International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of business research : JBR
2
Journal of retailing and consumer services
2
Service business
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Tourism, Hospitality & Event Management
2
Ab 1994: Annuari
1
Ab 1994: Servizi
1
Acta Universitatis Danubius / Oeconomica
1
American journal of agricultural economics
1
Annuario statistico italiano / Repubblica Italiana
1
Asia Pacific business review
1
Asia Pacific journal of innovation and entrepreneurship : APJIE
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
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ECONIS (ZBW)
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1
Business strategies and financial reporting complexity in hospitality firms
Poretti, Cédric
;
Jérôme, Tiphaine
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310663
Saved in:
2
Predictors of customer service training in hospitality firms
Butcher, Ken
;
Sparks, Beverley
;
McColl-Kennedy, Janet R.
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
Saved in:
3
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
4
Commercial hospitality in restaurants and tourist accommodation : perspectives from international consumer experience in Scotland
Teng, Chih-ching
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 866-874
Persistent link: https://www.econbiz.de/10009242119
Saved in:
5
The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms
Cohen, Jason F.
;
Olsen, Karen
- In:
International journal of hospitality management
34
(
2013
),
pp. 245-254
Persistent link: https://www.econbiz.de/10009766690
Saved in:
6
Service encounters and face loss : issues of failures, fairness, and context
Lee, Yun Lok
;
Sparks, Beverley
;
Butcher, Ken
- In:
International journal of hospitality management
34
(
2013
),
pp. 384-393
Persistent link: https://www.econbiz.de/10009767477
Saved in:
7
The effect of regulatory focus and delay type on consumers' reactions to delay
Yang, Wan
;
Mattila, Anna S.
;
Hou, Yuansi
- In:
International journal of hospitality management
32
(
2013
),
pp. 113-120
Persistent link: https://www.econbiz.de/10009717661
Saved in:
8
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
9
Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping
;
Ziqi Liao
- In:
International journal of hospitality management
35
(
2013
),
pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
Saved in:
10
E-menus : managing choice options in hospital foodservice
Hartwell, Heather
;
Johns, Nick
;
Edwards, John S. A.
- In:
International journal of hospitality management
53
(
2016
),
pp. 12-16
Persistent link: https://www.econbiz.de/10011442939
Saved in:
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