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Measuring changes in quality management : an empirical analysis of Japanese manufacturing companies
Arauz, Rita; Matsuo, Hirofumi; Suzuki, Hideo - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1337-1374
Persistent link: https://www.econbiz.de/10003925354
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Validation of the theoretical model underlying the Baldrige criteria : evidence from China
He, Zhen; Hill, James; Wang, Ping; Yue, Gang - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 243-263
Persistent link: https://www.econbiz.de/10008986607
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A study on the causal relationships in the Korean National Quality Award model
Moon, Jae-young; Lee, Sang-chul; Yong-Seung, Park; Suh, … - In: Total quality management & business excellence : an … 22 (2011) 7, pp. 705-726
Persistent link: https://www.econbiz.de/10009424254
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Quality cost management support system : an effective tool for organisational performance improvement
Lari, Alireza; Asllani, Arben - In: Total quality management & business excellence : an … 24 (2013) 4, pp. 432-451
Persistent link: https://www.econbiz.de/10009752073
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Total failure mode and effects analysis in tea industry : a theoretical treatise
Ebenezer, Alfred; Devadasan, S. R.; Sreenivasa, C. G.; … - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1353-1369
Persistent link: https://www.econbiz.de/10009411418
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Re-investigating business excellence : values, measures and a framework
Lu, Dawei; Betts, Alan; Croom, Simon - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1263-1276
Persistent link: https://www.econbiz.de/10009411438
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A systems research on quality management under the MBNQA framework
Sun, Hongyi - In: Total quality management & business excellence : an … 22 (2011) 11, pp. 1195-1211
Persistent link: https://www.econbiz.de/10009411441
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Excellence toolbox : decsion support system for quality tools and techniques selection and application
Starzyńska, Beata; Hamrol, Adam - In: Total quality management & business excellence : an … 24 (2013) 5, pp. 577-595
Persistent link: https://www.econbiz.de/10009762669
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Utilisation of business process models in managerial practice : an empirical study in Slovak companies certified to the ISO 9001 standard
Závadský, Ján; Závadská, Zuzana - In: Total quality management & business excellence : an … 25 (2014) 4, pp. 319-337
Persistent link: https://www.econbiz.de/10010245992
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An advanced insight into managing business processes in practice
Anttila, Juhani; Jussila, Kari - In: Total quality management & business excellence : an … 24 (2013) 8, pp. 918-932
Persistent link: https://www.econbiz.de/10009783350