Narrow search
Showing 1 - 10 of 111
Cover Image
E-retailing by banks : e-service quality and its importance to customer satisfaction
Herington, Carmel; Weaven, Scott - In: European journal of marketing : EJM 43 (2009) 9/10, pp. 1220-1231
Persistent link: https://www.econbiz.de/10009525798
Cover Image
Managing i-branding to create brand equity
Simmons, Geoff; Thomas, Brychan; Truong, Yann - In: European journal of marketing : EJM 44 (2010) 9/10, pp. 1260-1285
Persistent link: https://www.econbiz.de/10008661740
Cover Image
An exploratory study of sales-marketing integrative devices
Dewsnap, Belinda; Jobber, David - In: European journal of marketing : EJM 43 (2009) 7/8, pp. 985-1007
Persistent link: https://www.econbiz.de/10009525814
Cover Image
Influence of consumer online resale awareness on purchase decisions : a mental accounting perspective
Liao, Shuling; Chu, Hsunchi - In: European journal of marketing : EJM 47 (2013) 10, pp. 1576-1597
Persistent link: https://www.econbiz.de/10010201747
Cover Image
An investigation into online reviewers' behavior
Chen, Hua-ning; Huang, Chun-yao - In: European journal of marketing : EJM 47 (2013) 10, pp. 1758-1773
Persistent link: https://www.econbiz.de/10010201716
Cover Image
Store atmosphere in web retailing
Manganari, Emmanouela E.; Siomkos, George J.; … - In: European journal of marketing : EJM 43 (2009) 9/10, pp. 1140-1153
Persistent link: https://www.econbiz.de/10009525803
Cover Image
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar; Lassar, Walfried M.; Butaney, Gul T. - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Cover Image
An empirical investigation into the impact of relationship selling and LMX on salespeople's behaviours and sales effectiveness
Paparoidamis, Nicholas G.; Guenzi, Paolo - In: European journal of marketing : EJM 43 (2009) 7/8, pp. 1053-1075
Persistent link: https://www.econbiz.de/10009525810
Cover Image
Sales manager and sales team determinants of saleperson ethical behaviour
Cadogan, John W.; Lee, Nick; Tarkiainen, Anssi; … - In: European journal of marketing : EJM 43 (2009) 7/8, pp. 907-937
Persistent link: https://www.econbiz.de/10009525818
Cover Image
Converting service encounters into cross-selling opportunities : does faith in supervisor ability help or hinder service-sales ambidexterity?
Yu, Ting; Patterson, Paul G.; Ruyter, Ko de - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 491-511
Persistent link: https://www.econbiz.de/10011309587