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Corporate misconduct and the loss of trust
Davies, Gary; Olmedo-Cifuentes, Isabel - In: European journal of marketing : EJM 50 (2016) 7/8, pp. 1425-1447
Persistent link: https://www.econbiz.de/10011609144
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Interpersonal and political trust : modeling levels of citizens' trust
Schiffman, Leon G.; Thelen, Shawn T.; Sherman, Elaine - In: European journal of marketing : EJM 44 (2010) 3/4, pp. 369-381
Persistent link: https://www.econbiz.de/10008650074
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Influence of personality traits on perceived relatinship quality within a franchisee-franchisor context
Dant, Rajiv P.; Weaven, Scott K.; Baker, Brent L. - In: European journal of marketing : EJM 47 (2013) 1/2, pp. 279-302
Persistent link: https://www.econbiz.de/10009718528
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Employer brand trust and affect : linking brand personality to employer brand attractiveness
Rampl, Linn Viktoria; Kenning, Peter - In: European journal of marketing : EJM 48 (2014) 1/2, pp. 218-236
Persistent link: https://www.econbiz.de/10010344088
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Integrating identity, strategy and communications for trust, loyalty and commitment
Melewar, T. C.; Foroudi, Pantea; Gupta, Suraksha; … - In: European journal of marketing : EJM 51 (2017) 3, pp. 572-604
Persistent link: https://www.econbiz.de/10011698245
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Coping with service failures : the role of emotional intelligence, self-efficacy and intention to complain
Tsarenko, Yelena; Strizhakova, Yuliya - In: European journal of marketing : EJM 47 (2013) 1/2, pp. 71-92
Persistent link: https://www.econbiz.de/10009718551
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Visual product aesthetics : a hierarchical analysis of its trait and value antecedents and its behavioral consequences
Mowen, John C.; Fang, Xiang; Scott, Kristin - In: European journal of marketing : EJM 44 (2010) 11/12, pp. 1744-1762
Persistent link: https://www.econbiz.de/10008773204
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The role of other customer effect in corporate marketing : its impact on corporate image and consumer-company identification
Karaosmanoǧlu, Elif; Elmadağ Baş, Ayşe Banu; Zhang, … - In: European journal of marketing : EJM 45 (2011) 9/10, pp. 1416-1445
Persistent link: https://www.econbiz.de/10009378630
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Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes : an initial investigation
Panagopoulos, Nikolaos; Dimitriadis, Sergios - In: European journal of marketing : EJM 43 (2009) 7/8, pp. 1008-1031
Persistent link: https://www.econbiz.de/10009525812
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From personal values to creativity : evidence from frontline service employees
Sousa, Carlos M. P.; Coelho, Filipe - In: European journal of marketing : EJM 45 (2011) 7/8, pp. 1029-1050
Persistent link: https://www.econbiz.de/10009267056