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Partial refunds as a strategic price commitment device in advance selling in a service industry
Zhang, Zelin; Lim, Weishi; Cui, Haitao; Wang, Ze - In: European journal of operational research : EJOR 291 (2021) 3, pp. 1062-1074
Persistent link: https://www.econbiz.de/10012495392
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Quality inspection scheduling for multi-unit service enterprises
Carter, Arthur E.; Ragsdale, Cliff T. - In: European journal of operational research : EJOR 194 (2009) 1, pp. 114-126
Persistent link: https://www.econbiz.de/10003835384
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Approximate dynamic programming for capacity allocation in the service industry
Schütz, Hans-Jörg; Kolisch, Rainer - In: European journal of operational research : EJOR 218 (2012) 1, pp. 239-250
Persistent link: https://www.econbiz.de/10009501044
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When should service firms provide free experience service?
Zhou, Wenhui; Lian, Zhaotong; Wu, Jinbiao - In: European journal of operational research : EJOR 234 (2014) 3, pp. 830-838
Persistent link: https://www.econbiz.de/10010360406
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Exploring two explanations of loyalty in application service provision
Goode, Sigi; Lin, Chinho; Fernández, Walter; Jiang, … - In: European journal of operational research : EJOR 237 (2014) 2, pp. 649-657
Persistent link: https://www.econbiz.de/10010379961
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Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina; Gotzamani, Katerina; … - In: European journal of operational research : EJOR 237 (2014) 3, pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
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Performance measurement with multiple interrelated variables and threshold target levels : evidence from retail firms in the US
Zervopoulos, Panagiotis D.; Brisimi, Theodora S.; … - In: European journal of operational research : EJOR 250 (2016) 1, pp. 262-272
Persistent link: https://www.econbiz.de/10011441402
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Mass-casualty triage : distribution of victims to multiple hospitals using the SAVE model
Dean, Matthew D.; Nair, Suresh K. - In: European journal of operational research : EJOR 238 (2014) 1, pp. 363-373
Persistent link: https://www.econbiz.de/10010398768
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An implicit enumeration algorithm for the passenger service planning problem : application to the Taiwan Railways Administration line
Lin, Dung-ying; Ku, Yu-hsiung - In: European journal of operational research : EJOR 238 (2014) 3, pp. 863-875
Persistent link: https://www.econbiz.de/10010401589
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Make-or-buy service capacity decision in a supply chain providing after-sales service
Li, Gang; Huang, Feng Feng; Cheng, T. C. E.; Zheng, Quan; … - In: European journal of operational research : EJOR 239 (2014) 2, pp. 377-388
Persistent link: https://www.econbiz.de/10010407880