//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European research studies"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Logistics performance, custome...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Logistics
60
Logistik
59
Logistics provider
37
Logistikdienstleister
37
Lieferkette
33
Supply chain
33
Customer satisfaction
20
Kundenzufriedenheit
20
Dienstleistungsqualität
13
Service quality
13
Poland
12
Polen
12
Coronavirus
10
Beziehungsmarketing
9
Consumer behaviour
9
Customer service
9
Konsumentenverhalten
9
Kundenservice
9
Relationship marketing
9
logistics
9
Business process management
8
Prozessmanagement
8
Epidemic
7
Epidemie
7
supply chain
6
Lieferantenmanagement
5
Supplier relationship management
5
Tourism marketing
5
Tourismusmarketing
5
customer service
5
E-commerce
4
EU countries
4
EU-Staaten
4
Electronic Commerce
4
Management
4
Quality management
4
Qualitätsmanagement
4
Risikomanagement
4
Risk management
4
Russia
4
more ...
less ...
Online availability
All
Free
84
Type of publication
All
Article
84
Type of publication (narrower categories)
All
Article in journal
84
Aufsatz in Zeitschrift
84
Language
All
English
84
Author
All
Smal, Tomasz
3
Bełch, Paulina
2
Brzeziński, Łukasz
2
Ciechomski, Wiesław J.
2
Dziwulski, Jacek
2
Lubis, Arlina Nurbaity
2
Nowak, Ryszard
2
Parkhomenko, T. V.
2
Strojny, Szymon
2
Szopik-Depczyńska, Katarzyna
2
Tobola, Adrianna
2
Wojciechowski, Hubert
2
Adamczak, Michał
1
Alʹbekov, A. U.
1
Barczak, Agnieszka
1
Bekisz, Agnieszka
1
Berniak-Woźny, Justyna
1
Bełch, Pawel
1
Biernikowicz, Wiktor
1
Bintarti, Surya
1
Boguszewicz-Kreft, Monika
1
Bondarenko, V. A.
1
Borucka, Anna
1
Brzezinski, Jakub
1
Bujak, Andrzej
1
Bukowski, Lech
1
Bylen, Slawomir
1
Chubaev, Georgij Nikolaevič
1
Cieplak, Tomasz
1
Cieślik, Rafał
1
Czerewacz-Filipowicz, K.
1
Dembińska, Izabela
1
Dendera-Gruszka, M.
1
Depta, Adam
1
Dmowski, Artur
1
Dolzhenko, Aleksej Ivanovich
1
Domanski, Roman
1
Dubisz, Damian
1
Dymyt, Małgorzata
1
Efimov, E. N.
1
more ...
less ...
Published in...
All
European research studies
Journal of retailing and consumer services
461
International journal of hospitality management
407
European journal of operational research : EJOR
350
Journal of business research : JBR
340
International Journal of Physical Distribution & Logistics Management
298
SpringerLink / Bücher
274
International journal of production research
266
Transportation research / E : an international journal
244
The journal of services marketing
221
International journal of production economics
220
Journal of Services Marketing
205
The service industries journal
193
International journal of logistics : research and applications
192
Tourism management : research, policies, practice
182
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
177
Journal of travel and tourism marketing
167
Journal of hospitality marketing & management
157
Logistics
157
International journal of contemporary hospitality management
154
International journal of logistics systems and management
133
European Journal of Marketing
119
International Journal of Bank Marketing
119
The international journal of logistics management
119
Cogent business & management
112
Services marketing quarterly
111
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
110
Journal of service research : JSR
106
Journal of air transport management
100
Asia Pacific journal of marketing and logistics
98
Industrial marketing management : the international journal for industrial and high-tech firms
96
Service business
95
Psychology & marketing
93
The TQM journal : the international review of organizational improvement
92
International Journal of Contemporary Hospitality Management
91
International journal of productivity and quality management : IJPQM
91
Journal of service management
89
International journal of services and operations management
88
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
86
The TQM Magazine
86
Tourism management perspectives : TMP
85
more ...
less ...
Source
All
ECONIS (ZBW)
84
Showing
1
-
10
of
84
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Post-transaction phase of
logistics
customer service in the management of companies providing transport services
Kadłubek, Marta
- In:
European research studies
23
(
2020
)
4
,
pp. 1035-1046
Persistent link: https://www.econbiz.de/10012511307
Saved in:
2
Standardisation of
logistics
customer service
Ciechomski, Wiesław J.
;
Strojny, Szymon
- In:
European research studies
25
(
2022
)
2B
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013532138
Saved in:
3
Improving bank's customer service on the basis of quality management tools
Novokreshchenova, O. A.
;
Novokreshchenova, N. A.
; …
- In:
European research studies
19
(
2016
)
3B
,
pp. 19-38
Persistent link: https://www.econbiz.de/10012009413
Saved in:
4
Continuity of care as a customer service quality indicator in health sector
Rudawska, Iga
- In:
European research studies
24
(
2021
)
2B
,
pp. 266-275
Persistent link: https://www.econbiz.de/10012664215
Saved in:
5
Information needs matrix as a tool for improvement of customer service process in a manufacturing company : a case study
Ciechomski, Wiesław J.
;
Strojny, Szymon
- In:
European research studies
25
(
2022
)
2B
,
pp. 336-346
Persistent link: https://www.econbiz.de/10013532137
Saved in:
6
Consumer preferences for omnichannel customer service in the consumer electronics industry
Domanski, Roman
;
Hadas, Lukasz
;
Wojciechowski, Hubert
- In:
European research studies
24
(
2021
)
5
,
pp. 552-561
Persistent link: https://www.econbiz.de/10012807114
Saved in:
7
Chatbot to support the customer service process
Smutek, Tomasz
;
Marczuk, Marcin
;
Jarmuł, Michał
; …
- In:
European research studies
27
(
2024
),
pp. 160-168
Persistent link: https://www.econbiz.de/10014543787
Saved in:
8
Enhancing customer service in shopping malls with an advanced chatbot-integrated concierge device
Maj, Michał
;
Dmowski, Artur
;
Nowak, Ryszard
; …
- In:
European research studies
27
(
2024
),
pp. 169-178
Persistent link: https://www.econbiz.de/10014543790
Saved in:
9
The customer service and building safe relationships between the enterprise and suppliers in VUCA times
Wereda, Wioletta Sylwia
;
Moch, Natalia
;
Wereda, Pawel
- In:
European research studies
26
(
2023
)
1
,
pp. 268-279
Persistent link: https://www.econbiz.de/10014252785
Saved in:
10
Dynamic capabilities revisited : lessons from
logistics
Matwiejczuk, Rafał
;
Tłuczak, Agnieszka
;
Hawrysz, Liliana
- In:
European research studies
23
(
2020
)
5
,
pp. 979-996
Persistent link: https://www.econbiz.de/10012510881
Saved in:
1
2
3
4
5
6
7
8
9
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->