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Beziehungsmarketing
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Relationship marketing
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Consumer behaviour
76
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Customer satisfaction
66
Kundenzufriedenheit
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Fu, Xiaoxiao
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Qu, Ying
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Global business review
Tourism management : research, policies, practice
Journal of business research : JBR
649
Journal of retailing and consumer services
593
Industrial marketing management : the international journal for industrial and high-tech firms
407
SpringerLink / Bücher
335
International journal of hospitality management
300
The journal of services marketing
225
The journal of business & industrial marketing
216
The service industries journal
187
Journal of strategic marketing
172
Journal of the Academy of Marketing Science
171
International journal of electronic customer relationship management : IJECRM
143
Journal of marketing
124
International journal of contemporary hospitality management
120
Gabler Edition Wissenschaft
118
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
Journal of service management
111
The journal of product & brand management
110
Asia Pacific journal of marketing and logistics
108
Journal of retailing
107
The journal of brand management : an international journal
107
Marketing intelligence & planning
105
Cogent business & management
102
Psychology & marketing
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
95
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
The international review of retail, distribution and consumer research
75
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
Business horizons
70
Journal of financial services marketing : JFSM
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ECONIS (ZBW)
143
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1
Perceived value, satisfaction, and loyalty of TV travel product shopping : involvement as a moderator
Chen, Ching-fu
;
Tsai, Meng-huan
- In:
Tourism management : research, policies, practice
29
(
2008
)
6
,
pp. 1166-1171
Persistent link: https://www.econbiz.de/10003775895
Saved in:
2
Modeling roles of subjective norms and eTrust in customers' acceptance of airline B2C eCommerce websites
Kim, Hong-bumm
;
Kim, Taegoo
;
Shin, Sung Won
- In:
Tourism management : research, policies, practice
30
(
2009
)
2
,
pp. 266-277
Persistent link: https://www.econbiz.de/10003838244
Saved in:
3
Effect of customer orientation and entrepreneurial orientation on innovativeness : evidence from the hotel industry in Switzerland
Tajeddini, Kayhan
- In:
Tourism management : research, policies, practice
31
(
2010
)
2
,
pp. 221-231
Persistent link: https://www.econbiz.de/10003930688
Saved in:
4
Building a model of commitment for generation Y : an empirical study on e-travel retailers
Nusair, Khaldoon Khal
;
Parsa, H. G.
;
Cobanoglu, Cihan
- In:
Tourism management : research, policies, practice
32
(
2011
)
4
,
pp. 833-843
Persistent link: https://www.econbiz.de/10008907669
Saved in:
5
Are you for real? : an evaluation of the relationship between emotional labour and visitor outcomes
Van Dijk, Pieter A.
;
Smith, Liam D. G.
;
Cooper, Brain K.
- In:
Tourism management : research, policies, practice
32
(
2011
)
1
,
pp. 39-45
Persistent link: https://www.econbiz.de/10008798740
Saved in:
6
Airline relationship quality: an examination of Taiwanese passengers
Cheng, Jao-Hong
;
Chen, Fang-Yuan
;
Chang, Yu-Hern
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 487-499
Persistent link: https://www.econbiz.de/10003696180
Saved in:
7
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty : an integrated approach
Chi, Christina Geng-Qing
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
29
(
2008
)
4
,
pp. 624-636
Persistent link: https://www.econbiz.de/10003709940
Saved in:
8
Web-based permission marketing : segmentation for the lodging industry
Brey, Eric T.
;
So, Siu-Ian Amy
;
Kim, Dae-Young
; …
- In:
Tourism management : research, policies, practice
28
(
2007
)
6
,
pp. 1408-1416
Persistent link: https://www.econbiz.de/10003544558
Saved in:
9
Requests for zoo visitors to undertake pro-wildlife behaviour : how many is too many?
Smith, Liam D. G.
;
Curtis, James M.
;
Mair, Judith
;
Van …
- In:
Tourism management : research, policies, practice
33
(
2012
)
6
,
pp. 1502-1510
Persistent link: https://www.econbiz.de/10009575993
Saved in:
10
Customer co-creation of travel services : the role of company support and customer satisfaction with the co-creation performance
Grissemann, Ursula S.
;
Sauer, Nicola E.
- In:
Tourism management : research, policies, practice
33
(
2012
)
6
,
pp. 1483-1492
Persistent link: https://www.econbiz.de/10009575997
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