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Experiencing flavourful fun : delighting customers the RB way
Tripathi, Vibhuti; Tandon, Anushree; Gupta, Ashish - In: Global business review 16 (2015) 2, pp. 341-347
Persistent link: https://www.econbiz.de/10011410133
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Why exporting SMEs switch banks?
Singh, Fulbag; Kaur, Manpreet - In: Global business review 16 (2015) 4, pp. 652-664
Persistent link: https://www.econbiz.de/10011409530
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Is it the message or the medium? : relational management during crisis through blogs, facebook and corporate websites
Kulkarni, Vaibhavi - In: Global business review 20 (2019) 3, pp. 743-756
Persistent link: https://www.econbiz.de/10012036111
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The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha; Tariq, Ayesha; Arif, Imtiaz - In: Global business review 20 (2019) 5, pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
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A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi; Jaiswal, Deepak; Mishra, Suyash - In: Global business review 20 (2019) 5, pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
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How does transparency complement customer satisfaction and loyalty in the restaurant business?
Ratan Agrawal, Shiv; Mittal, Divya - In: Global business review 20 (2019) 6, pp. 1423-1444
Persistent link: https://www.econbiz.de/10012137803
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Antecedents to customer dependency in buyer-seller relationship : a BOP retailer investigation
Koul, Surabhi; Sinha, P. K.; Mishra, Hari Govind - In: Global business review 17 (2016) 3, pp. 610-629
Persistent link: https://www.econbiz.de/10011602857
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Summarizing factors of customer experience and building a structural model using total interpretive structural modelling technology
Sharma, Meenakshi; Tiwari, Prakash C.; Chaubey, D. S. - In: Global business review 17 (2016) 3, pp. 730-741
Persistent link: https://www.econbiz.de/10011603209
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Antecedents of green purchase behaviour : an examination of moderating role of green wash fear
Rejikumar, G. - In: Global business review 17 (2016) 2, pp. 332-350
Persistent link: https://www.econbiz.de/10011583081
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Structuring technology applications for enhanced customer experience : evidence form India air trevellers
Majra, Hufrish; Saxena, Rajan; Jha, Sumi; Jagannathan, … - In: Global business review 17 (2016) 2, pp. 351-374
Persistent link: https://www.econbiz.de/10011583104