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Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.; Kazley, Abby Swanson; Menachemi, Nir - In: Health care management review : HCM review 40 (2015) 4, pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena; Richter, Jason; Kazley, Abby Swanson; … - In: Health care management review : HCM review 44 (2019) 1, pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
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Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena; Menachemi, Nir - In: Health care management review : HCM review 41 (2016) 4, pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics
Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20
Persistent link: https://www.econbiz.de/10012157697
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Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver; Antons, David; Cichy, Patrick; … - In: Health care management review : HCM review 43 (2018) 2, pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
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Beyond service quality : the mediating role of patient safety perceptions in the patient experience-satisfaction relationship
Rathert, Cheryl; May, Douglas R.; Williams, Eric S. - In: Health care management review : HCM review 36 (2011) 4, pp. 359-368
Persistent link: https://www.econbiz.de/10009375186
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Distinct enough? : a national examination of Catholic hospital affiliation and patient perceptions of care
Kutney-Lee, Ann; Melendez-Torres, G. J.; McHugh, Matthew D. - In: Health care management review : HCM review 39 (2014) 2, pp. 134-144
Persistent link: https://www.econbiz.de/10010356235
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How teams impact patient satisfaction : a review of the empirical literature
Hoff, Timothy; Prout, Kathryn; Carabetta, Shannon - In: Health care management review : HCM review 46 (2021) 1, pp. 75-85
Persistent link: https://www.econbiz.de/10012520520
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Patient experience and hospital profitability : is there a link?
Richter, Jason P.; Muhlestein, David B. - In: Health care management review : HCM review 42 (2017) 3, pp. 247-257
Persistent link: https://www.econbiz.de/10011717201
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Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers : a mixed methods study
Song, Hummy; Ryan, Molly; Tendulkar, Shalini; Fisher, … - In: Health care management review : HCM review 42 (2017) 1, pp. 28-41
Persistent link: https://www.econbiz.de/10011632119