//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Health care management review : HCM review"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The facilitating dynamic of cu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
106
Service quality
106
Hospital
82
Krankenhaus
82
Gesundheitsversorgung
59
Health care
59
Patienten
40
Patients
40
USA
30
United States
30
Gesundheitswesen
26
Health care system
26
Nursing profession
20
Pflegeberufe
20
Quality management
20
Qualitätsmanagement
20
Customer satisfaction
18
Kundenzufriedenheit
18
Domestic care
12
Häusliche Pflege
12
Nursing home
12
Pflegeheim
12
patient satisfaction
11
Arbeitsgruppe
10
Hospital financing
10
Krankenhausfinanzierung
10
Team
10
hospitals
10
Basisgesundheitsversorgung
9
Corporate culture
9
Physicians
9
Primary health care
9
Unternehmenskultur
9
patient experience
9
quality improvement
9
Ärzte
9
Arbeitszufriedenheit
8
Job satisfaction
8
quality
8
Großbritannien
6
more ...
less ...
Online availability
All
Undetermined
61
Type of publication
All
Article
111
Type of publication (narrower categories)
All
Article in journal
111
Aufsatz in Zeitschrift
111
Language
All
English
111
Author
All
Castle, Nicholas G.
5
Rathert, Cheryl
5
Richter, Jason P.
5
Singer, Sara J.
5
Menachemi, Nir
4
Bazzoli, Gloria J.
3
Begun, James W.
3
Diana, Mark L.
3
Harless, David W.
3
Hearld, Larry R.
3
Kazley, Abby Swanson
3
McAlearney, Ann Scheck
3
Nembhard, Ingrid M.
3
Alexander, Jeffrey A.
2
Beauvais, Brad
2
Brewer, Carol S.
2
Carretta, Henry J.
2
Chien, Alyna T.
2
Chukmaitov, Askar S.
2
Djukic, Maja
2
Ford, Eric W.
2
Gowen, Charles, III.
2
Kim, Forest S.
2
Kovner, Christine T.
2
Mazurenko, Olena
2
McCaughey, Deirdre
2
McFadden, Kathleen L.
2
McGhan, Gwen
2
McHugh, Matthew D.
2
Mittler, Jessica N.
2
Oppel, Eva-Maria
2
Ozcan, Yasar A.
2
Rubenstein, Lisa V.
2
Shortell, Stephen M.
2
Siegel, Elena O.
2
Song, Paula H.
2
Trinh, Hanh Q.
2
Vogus, Timothy J.
2
Walker, Daniel M.
2
Williams, Eric S.
2
more ...
less ...
Published in...
All
Health care management review : HCM review
International journal of hospitality management
611
The service industries journal
611
Journal of retailing and consumer services
594
Journal of business research : JBR
494
The journal of services marketing
324
Journal of Services Marketing
304
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
281
Tourism management : research, policies, practice
244
International journal of contemporary hospitality management
224
NBER working paper series
221
SpringerLink / Bücher
214
Working paper / National Bureau of Economic Research, Inc.
206
Journal of travel and tourism marketing
205
Journal of hospitality marketing & management
202
NBER Working Paper
189
Service business
182
Services marketing quarterly
182
Auditing : a journal of practice & theory
178
Journal of service research : JSR
176
Journal of service management
170
Journal of air transport management
165
The TQM journal : the international review of organizational improvement
163
Cogent business & management
160
International journal of productivity and quality management : IJPQM
158
Industrial marketing management : the international journal for industrial and high-tech firms
153
International Journal of Bank Marketing
152
International journal of quality and service sciences
141
International Journal of Contemporary Hospitality Management
139
International journal of services and operations management
139
International journal of quality & reliability management
138
European Journal of Marketing
132
Discussion paper series / IZA
125
International journal of production economics
119
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
119
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
118
International Journal of Quality & Reliability Management
116
Total quality management & business excellence
116
Managing service quality : MSQ ; an international journal
112
Psychology & marketing
111
more ...
less ...
Source
All
ECONIS (ZBW)
111
Showing
1
-
10
of
111
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The proliferation of elective services in U.S. urban hospitals
Trinh, Hanh Q.
;
Begun, James W.
- In:
Health care management review : HCM review
42
(
2017
)
2
,
pp. 184-190
Persistent link: https://www.econbiz.de/10011702684
Saved in:
2
Beyond service quality : the mediating role of patient safety perceptions in the patient experience-satisfaction relationship
Rathert, Cheryl
;
May, Douglas R.
;
Williams, Eric S.
- In:
Health care management review : HCM review
36
(
2011
)
4
,
pp. 359-368
Persistent link: https://www.econbiz.de/10009375186
Saved in:
3
Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
4
Distinct enough? : a national examination of Catholic hospital affiliation and patient perceptions of care
Kutney-Lee, Ann
;
Melendez-Torres, G. J.
;
McHugh, Matthew D.
- In:
Health care management review : HCM review
39
(
2014
)
2
,
pp. 134-144
Persistent link: https://www.econbiz.de/10010356235
Saved in:
5
How teams impact patient satisfaction : a review of the empirical literature
Hoff, Timothy
;
Prout, Kathryn
;
Carabetta, Shannon
- In:
Health care management review : HCM review
46
(
2021
)
1
,
pp. 75-85
Persistent link: https://www.econbiz.de/10012520520
Saved in:
6
Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers : a mixed methods study
Song, Hummy
;
Ryan, Molly
;
Tendulkar, Shalini
;
Fisher, …
- In:
Health care management review : HCM review
42
(
2017
)
1
,
pp. 28-41
Persistent link: https://www.econbiz.de/10011632119
Saved in:
7
Evaluating the link between human resource management decisions and patient satisfaction with quality of care
Oppel, Eva-Maria
;
Winter, Vera
;
Schreyögg, Jonas
- In:
Health care management review : HCM review
42
(
2017
)
1
,
pp. 53-64
Persistent link: https://www.econbiz.de/10011632124
Saved in:
8
Patient experience and hospital profitability : is there a link?
Richter, Jason P.
;
Muhlestein, David B.
- In:
Health care management review : HCM review
42
(
2017
)
3
,
pp. 247-257
Persistent link: https://www.econbiz.de/10011717201
Saved in:
9
Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena
;
Menachemi, Nir
- In:
Health care management review : HCM review
41
(
2016
)
4
,
pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
Saved in:
10
Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena
;
Richter, Jason
;
Kazley, Abby Swanson
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->