Purpose – The purpose of this paper is to examine where high rates of employee attrition are a problem and put forward some possible solutions. Design/methodology/approach – The paper concentrates on the experience of information technology (IT) firms in India. Findings – The paper...

Purpose – This paper aims to review information and research concerning the retention of employees; considers the costs of retention, job satisfaction and retention, data and trends; and offers advice on retention policy. Design/methodology/approach – This paper examines a large sample of...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose This paper aims to make an attempt to highlight how small businesses and new ventures, which are invariably resource-constrained and cannot match the salaries of their larger counterparts, attract and retain talented employees. The study uses the setting of a new Indian venture called...

Having a job where there are no set hours, days or places of work may sound too good to be true, but that is exactly what happens at a UK training and development company. All 30 employees of the Training Exchange operate on the principle that they are there for the customer – and it works.

London Electricity (LE) Group’s staff‐volunteering program, Helping Hands, made an impact right from its introduction – not only by contributing to communities, but also by building employee motivation, skills and a common identity across the business. The group is committed to...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose – The purpose of this paper is to examine the benefits that can flow to an organization when its employees adopt a clear writing style and explain in particular the improvements that this will bring to human resource management. Design/methodology/approach – Provides examples of...

Purpose – The purpose of this paper is to describe a major bank's health and well‐being program, which has won a Business in the Community award for being among the best examples of business as a force for good. Design/methodology/approach – Provides the reasons for the program, the form...

Purpose – The purpose of this paper is to describe the policies and practices that have helped to make Santander UK a great place to work. Design/methodology/approach – Explains the reasons for the policies, the form they take and the results they have achieved. Findings – Details specific...